Key Account Manager, Gulf Region

AOP Orphan Pharmaceuticals; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

AOP Health Group is seeking a seasoned Key Account Manager to drive sustainable growth and strengthen strategic partnerships across the Gulf Region. You will transform regional strategy into actionable account plans for healthcare institutions and work cross-functionally to maximize portfolio performance.

The role requires 3–5 years in pharmaceutical sales or KAM, UAE market familiarity, and fluency in English (Arabic a bonus). Travel within the territory is expected.

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, Medicine, Business Administration, or a related field.
• 3–5 years of relevant pharmaceutical sales or account management experience.
• Experience with UAE healthcare, tenders and market access is a plus.
• Strong skills in account planning, stakeholder management, negotiation and business development.
• Fluent English; Arabic is a strong advantage.

Responsibilities

• Develop and execute strategic account plans for healthcare institutions, customers, and territories.
• Deliver sales growth and market development objectives across the portfolio.
• Build and maintain relationships with healthcare professionals, hospital management, procurement teams, payers, and government stakeholders.
• Identify customer needs, access barriers, and growth drivers; translate into account actions.
• Support product launches, formulary inclusion, patient access, pricing, reimbursement, and tenders.
• Monitor performance, market developments, and competitor activities for informed decisions.
• Prepare sales forecasts, account plans, and updates; maintain CRM data.
• Collaborate with Medical Affairs, Market Access, Marketing, Regulatory, Finance, Supply Chain, Quality, and Pharmacovigilance.
• Ensure all activities comply with company policies and laws.

Skills

Key account planning

Stakeholder management

Negotiation

Business development

Education

Bachelor’s degree in Pharmacy or Life Sciences

Job description

We are looking for a Key Account Manager to drive sustainable business growth, strengthen strategic customer partnerships, and support patient access across the Gulf Region. You will translate regional strategy into impactful account plans, develop strong relationships with key healthcare stakeholders, and work cross-functionally to maximize the performance of our portfolio.

What Your Day To Day Will Look Like

• Develop and execute strategic account plans for assigned healthcare institutions, customers, and territories.
• Deliver agreed sales, business growth, and market development objectives across the assigned portfolio.
• Build and maintain strong relationships with healthcare professionals, hospital management, procurement teams, payers, government stakeholders, and other relevant decision-makers.
• Identify customer needs, business opportunities, access barriers, and growth drivers and translate them into effective account actions.
• Support product launches as well as formulary inclusion, patient access, pricing, reimbursement, and tender activities.
• Monitor account performance, market developments, customer insights, and competitor activities to support informed commercial decisions.
• Prepare sales forecasts, account plans, and business updates and maintain accurate customer information in the CRM system.
• Collaborate closely with Medical Affairs, Market Access, Marketing, Regulatory Affairs, Finance, Supply Chain, Quality, and Pharmacovigilance.
• Ensure all activities are conducted in accordance with AOP Health policies, applicable laws, industry codes, and compliance requirements.

Your Qualifications And Experience

• Bachelor’s degree in Pharmacy, Life Sciences, Medicine, Business Administration, or a related field.
• 3–5 years of relevant experience in pharmaceutical sales, key account management, hospital sales, specialty care, or a comparable commercial role.
• Practical experience in and strong understanding of the UAE healthcare and institutional market, including tenders and market access.
• Strong skills in key account planning, stakeholder management, negotiation, and business development.
• Commercial and analytical mindset with the ability to translate market and sales data into actionable priorities.
• Experience in specialty or orphan medicines and/or GCC or Middle East markets is an advantage.
• Fluent English; Arabic is a strong advantage.
• Willingness to travel within the assigned territory and across the region as required.

Our offer

A position with personal responsibility and room for initiative

A collaborative and entrepreneurial culture that values innovation, accountability, and growth.

Opportunities for personal and professional development

Attractive working environment with flat hierarchies

Competitive compensation package and benefits