Italian CSR: No Targets, Medical & Gratuity

MB Services; Dubai; On-site; AED 71,000 - 85,000; Full time

Benefits offered by this job

No sales targets

Medical Insurance

End of service gratuity

On job training

State-of-the-art infrastructure

Employee engagement programs

Salary: 7,000 AED

Job summary

MB Services in Dubai seeks an Italian Customer Service Representative to handle inquiries via phone, email and chat. You will maintain accurate customer records and deliver timely solutions, while working in rotational shifts. Prior back-office experience is a plus.

Maximize customer satisfaction through clear communication and professional service; the role emphasizes a supportive environment with growth opportunities and a focus on quality customer care.

Qualifications

• Bachelor's degree
• Proficient in Microsoft Office suite
• Exceptional Italian language fluency, computer literacy, phone etiquette, strong communication, and interpersonal skills.

Responsibilities

• Handle customer inquiries and provide assistance via phone, email and chat.
• Maintain accurate and up-to-date customer records and provide timely solutions.
• Work in rotational shifts.

Skills

Italian language fluency

Microsoft Office

Education

Bachelor's degree

Job description

MB Services in Dubai seeks an Italian Customer Service Representative to handle inquiries via phone, email and chat. You will maintain accurate customer records and deliver timely solutions, while working in rotational shifts. Prior back-office experience is a plus.

Maximize customer satisfaction through clear communication and professional service; the role emphasizes a supportive environment with growth opportunities and a focus on quality customer care.