IT Technician - Frontline Tech & System Support

Autograph Collection; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

The Autograph Collection in Dubai Parks & Resorts is seeking an IT Support Associate to provide first- and some second-level technical assistance for property systems. You will install, repair, and maintain hardware and software across multiple hotel units under supervision.

You'll follow Marriott ISMs and SOPs, protect assets, and respond to guest service needs with professional communication. This role requires physical tasks and standing for extended periods, in a fast-paced hospitality

Qualifications

• Education: University or college degree or equivalent work experience.
• Related Work Experience: At least 2 years of related work experience.
• License or Certification: None

Responsibilities

• Provide first- and some second-level IT support for property systems.
• Perform repairs, installations, and maintenance on technology.
• Follow Marriott guidelines and protect company assets.
• Address guests’ service needs with clear and professional communication.

Education

University or college degree or equivalent work experience

Job description

The Autograph Collection in Dubai Parks & Resorts is seeking an IT Support Associate to provide first- and some second-level technical assistance for property systems. You will install, repair, and maintain hardware and software across multiple hotel units under supervision.

You'll follow Marriott ISMs and SOPs, protect assets, and respond to guest service needs with professional communication. This role requires physical tasks and standing for extended periods, in a fast-paced hospitality