Senior IT Support Specialist for Hotel Tech & Systems

Accorhotel; Dibba Al Fujairah; On-site; AED 60,000 - 90,000; Full time

Job summary

Fairmont Fujairah Beach Resort seeks an experienced IT support professional to join our dynamic team in Dibba Al Fujairah. You will provide first-level hardware and software support, manage network connectivity, and assist with PMS, POS, PBX, and access control in a luxury hotel environment.

The role emphasizes customer service, cybersecurity awareness, and collaboration with vendors. Ideal candidates hold a relevant IT degree and have strong English communication skills, with 5+ years in hotel

Qualifications

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or a related field.

Responsibilities

• Daily IT support activities and prioritise technical requests based on operational needs.

Skills

IT support

Hardware troubleshooting

Networking basics

Customer service

English communication

Problem solving

Education

Diploma or Bachelor’s Degree in IT or related field

Tools

Windows

Microsoft Office

Printers

Wi-Fi

PBX/PMS/POS awareness

Job description

Fairmont Fujairah Beach Resort seeks an experienced IT support professional to join our dynamic team in Dibba Al Fujairah. You will provide first-level hardware and software support, manage network connectivity, and assist with PMS, POS, PBX, and access control in a luxury hotel environment.

The role emphasizes customer service, cybersecurity awareness, and collaboration with vendors. Ideal candidates hold a relevant IT degree and have strong English communication skills, with 5+ years in hotel