Senior IT Park Support Specialist — Dubai Entertainment

Merex Investment Group; United Arab Emirates; On-site; AED 100,000 - 167,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Collaborative work environment

Job summary

Dubai Holding Entertainment in the United Arab Emirates invites an experienced Senior Officer - IT Park Support to join our team at Ain Dubai and other attractions. You will deliver IT support across park operations, retail and F&B, troubleshoot hardware and software, and log incidents in the Service Desk for rapid resolution.

The role requires 2–3 years in IT support within hospitality sectors (parks, F&B, or retail), Diploma in IT or related field, and certifications such as MCP, MCSDT or

Qualifications

• Diploma in Information Technology or related field.
• Certifications: MCP, MCSDT, CompTIA A+ or equivalent.

Responsibilities

• Deliver IT support services across park operations, retail and F&B.
• Troubleshoot hardware and software issues and diagnose faults.
• Ensure incidents and requests are logged in the Service Desk and actioned quickly.

Skills

IT Support

POS Systems

Customer Service

Networking

Troubleshooting

Education

Diploma in Information Technology / Computer Science

Tools

Microsoft MCP/MCSDT

CompTIA A+

Job description

Dubai Holding Entertainment in the United Arab Emirates invites an experienced Senior Officer - IT Park Support to join our team at Ain Dubai and other attractions. You will deliver IT support across park operations, retail and F&B, troubleshoot hardware and software, and log incidents in the Service Desk for rapid resolution.

The role requires 2–3 years in IT support within hospitality sectors (parks, F&B, or retail), Diploma in IT or related field, and certifications such as MCP, MCSDT or