IT Technical Consultant and Support

Midsoft Accelerate Solutions Technology L.L.C; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Midsoft Accelerate Solutions Technology L.L.C in Dubai is seeking an IT Support Engineer to maintain, troubleshoot and support the organization’s IT infrastructure, systems, hardware, software and network services to ensure smooth and uninterrupted business operations.

The role covers Server, Storage and Network Infrastructure Support, Backup and Data Management, IT Security and Access Management, Technical Support and Troubleshooting, plus Desktop and Laptop Support with connectivity issues.

Qualifications

• Strong analytical and problem-solving skills
• Time management and prioritization.
• Customer service-oriented approach,Teamwork and collaboration
• Ability to work under pressure
• Willingness to learn new technologies

Responsibilities

• Server, Storage and Network Infrastructure Support
• Backup and Data Management
• IT Security and Access Management
• Technical Support and Troubleshooting
• Desktop and Laptop Support/ Network and Connectivity Support
• Install, configure, maintain and troubleshoot Server, Storage, Network, desktops, laptops, printers and other IT peripherals

Skills

Analytical skills

Problem solving

Time management

Prioritization

Customer service

Teamwork

Collaboration

Work under pressure

Willingness to learn

Job description

An IT Support Engineer is responsible for maintaining, troubleshooting and supporting an organization's IT infrastructure, systems, hardware, software and network services to ensure smooth and uninterrupted business operations

• Server, Storage and Network Infrastructure Support

• Backup and Data Management

• IT Security and Access Management

• Technical Support and Troubleshooting

• Desktop and Laptop Support/ Network and Connectivity Support

• Install, configure, maintain and troubleshoot Server, Storage, Network, desktops, laptops, printers and other IT peripherals

Desired Candidate Profile

• Strong analytical and problem-solving skills

• Time management and prioritization.

• Customer service-oriented approach,Teamwork and collaboration

• Ability to work under pressure

• Willingness to learn new technologies