IT Support Specialist — Growth, Modern Tech & Dynamic Environment

Talents of Endearment

Dubai

On-site

AED 89,000 - 134,000

Full time

14 days+

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Benefits offered by this job

Salary + incentives

Professional growth opportunities

Engaging work environment

Job summary

Talents of Endearment in Dubai seeks an IT Support Specialist to diagnose issues, support Windows 10/11, Microsoft 365, and basic networking, and maintain IT systems to keep daily operations running smoothly. You'll manage Active Directory tasks, set up user accounts, and assist with security best practices, ensuring uptime in a fast-paced, multicultural environment.

This role offers growth within a dynamic team and exposure to diverse industries.

Qualifications

Bachelor's degree in Computer Science, IT, or related field.
Experience: 0-2 years in IT support roles; proficiency in Windows OS, Microsoft 365, and basic networking (TCP/IP, DNS).
Microsoft Certified Professional (MCP), CompTIA A+, or Cisco CCNA is preferred.
Fluent in English; strong customer service skills.

Responsibilities

Technical Troubleshooting & Support for applications and software.
Manage Active Directory tasks: user accounts, permissions, password resets, group policies.
Network & Infrastructure Maintenance: routers, switches, firewalls, VPNs.
Oversee server administration, backups, and database management.
System Installation & Configuration: OS, apps, patches.
Setup audiovisual systems and conference rooms.
User Training & Documentation; cybersecurity practices.
Maintain asset inventories and incident logs.
Ensure compliance with UAE data protection regulations.