IT Support Specialist – ERP & Cybersecurity

Al Khaznah Leathers

Abu Dhabi

On-site

AED 67,000 - 112,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Career growth

ERP exposure

Digital transformation projects

Job summary

Al Khaznah Leathers is seeking an IT Support Officer to provide day-to-day IT support across AKL and EBL, ensuring reliable operation of hardware, software, networks, user accounts, and business systems. You will support Microsoft 365, manage user access, monitor tickets, assist with ERP implementations, and help maintain IT security and asset inventories across multiple sites.

This role offers exposure to ERP, cybersecurity, and digital transformation projects with competitive salary and

Qualifications

Diploma or Bachelor's in IT/CS.
2–4 years IT support experience.
Proficiency in Windows, Microsoft 365, networking, and basic cybersecurity.
ERP systems experience is a plus.

Responsibilities

Provide first-line IT support for hardware, software, network, and system issues.
Set up and maintain laptops, desktops, printers, and user accounts.
Manage Microsoft 365, email access, and user permissions.
Monitor and resolve IT support tickets within agreed timelines.
Support network, servers, backups, antivirus, and cybersecurity activities.
Maintain IT hardware, software licenses, and asset inventory.
Coordinate IT procurement, repairs, and vendor support.
Assist with ERP, business systems, documentation, and IT audits.
Support new system implementations and employee onboarding.