It Support (Emirati Staff)

Talents of Endearment; Dubai; On-site; AED 96,000 - 180,000; Full time

Benefits offered by this job

Salary + NAFIS

Training programs

Career progression

Job summary

Talents of Endearment in Dubai is seeking an Emirati IT Support Specialist to provide technical assistance and ensure smooth operations of IT systems across software, hardware and networks.

The role involves troubleshooting, system maintenance, server and cloud management, and collaboration on cybersecurity. UAE National status, IT/CS degree, and English/Arabic communication are required; SAP/Oracle experience is a plus.

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Proficiency in networking, Windows, Linux, and cloud computing basics.
• Strong problem-solving skills and attention to detail.
• Effective communication in English and Arabic.
• Finance (SAP & Oracle) experience is a plus.

Responsibilities

• Offer technical support for software, hardware, and network-related issues.
• Manage installation, configuration, and updates for systems and applications.
• Monitor system performance and ensure optimal functionality.
• Troubleshoot connectivity problems, diagnose IT security risks, and provide solutions.
• Assist in managing servers, databases, and cloud infrastructure.
• Document IT issues and solutions while improving internal IT support processes.
• Collaborate with teams to maintain cybersecurity protocols.

Skills

Networking

Windows

Linux

Cloud computing basics

Problem solving

English & Arabic

Education

Bachelor's degree in IT/CS

Tools

SAP

Oracle

Job description

We offer dynamic solutions that create recruitment opportunities.

About Us

We offer dynamic solutions that create recruitment opportunities.

About Us

An established IT company is looking for Emirati IT Support Specialists to provide technical assistance and ensure smooth operations of IT systems. This role involves troubleshooting, system maintenance, and user support across hardware and software platforms.

Key Responsibilities

• Offer technical support for software, hardware, and network-related issues.
• Manage installation, configuration, and updates for systems and applications.
• Monitor system performance and ensure optimal functionality.
• Troubleshoot connectivity problems, diagnose IT security risks, and provide solutions.
• Assist in managing servers, databases, and cloud infrastructure.
• Document IT issues and solutions while improving internal IT support processes.
• Collaborate with teams to maintain cybersecurity protocols.

Requirements

• UAE National (Emirati) - part of Emiratisation initiatives.
• Bachelor's degree in IT, Computer Science, or related field.
• Proficiency in networking, Windows, Linux, and cloud computing basics.
• Strong problem-solving skills and attention to detail.
• Effective communication in English and Arabic.
• Finance (SAP & Oracle preferred) experience is a plus.

Benefits

• Competitive salary + NAFIS with Emirati benefits.
• Professional training programs and IT certifications.
• Career progression in a leading IT company.