IT Support & ERP Systems Specialist

Confidential Company; Abu Dhabi; On-site; AED 146,896 - 220,345; Full time

Job summary

Confidential Company is looking for a motivated IT Support Assistant to provide crucial support in IT operations involving ERP and HRMS software. The successful candidate will maintain the company’s IT infrastructure while assisting with database tasks and HR payroll applications.

The role encompasses responsibilities like first-level technical support, user management for ERP systems, and ensuring the integrity of confidential HR data. A Bachelor’s degree in IT or a related field and experience in IT support are essential.

Qualifications

• 2–5 years of experience in IT support or system administration.
• Basic knowledge of QuickBooks & Oracle ERP systems.
• Good command of MS Excel and report generation.

Responsibilities

• Provide first‑level technical support for hardware, software, network, and ERP systems.
• Assist in ERP user management, troubleshooting, and data maintenance.
• Support basic database operations such as backups and restores.

Skills

Technical support for hardware and software

ERP user management

Database operations

User account management

Troubleshooting skills

Confidential data handling

Education

Bachelor’s degree in IT, Computer Science, or related field

Tools

QuickBooks

Oracle ERP

HRMS software

MS Excel

Job description

Confidential Company is looking for a motivated IT Support Assistant to provide crucial support in IT operations involving ERP and HRMS software. The successful candidate will maintain the company’s IT infrastructure while assisting with database tasks and HR payroll applications.

The role encompasses responsibilities like first-level technical support, user management for ERP systems, and ensuring the integrity of confidential HR data. A Bachelor’s degree in IT or a related field and experience in IT support are essential.