IT Support - Enterprise Monitoring

Tanqeeb; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Tanqeeb seeks an IT Support Specialist to assist in a federal/government banking environment in Abu Dhabi. You will install, configure and monitor IT applications, systems and databases, ensuring uptime and compliance.

Ideal candidates hold a Bachelor's degree in CS/IT/CE, are fluent in Arabic, and have 0–2 years in a Data Centre/IT Support role. Immediate availability within a week is preferred for a 6-month contract with renewal based on project needs.

Qualifications

• Bachelor's degree in Computer Science, IT, or Computer Engineering.
• Fluent Arabic speaker (spoken and written).
• 0–2 years' experience in a similar Data Centre/IT Support role.

Responsibilities

• Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication).
• Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled.
• Provide Level-1 support across teams and entities — investigate and troubleshoot issues.
• Monitor performance and capacity of IT systems, applications, and datacenter components.
• Conduct core banking end-of-day activities and execute relevant reports.
• Respond to IT, datacenter, and DB alerts and hardware malfunctions.
• Track, document, and compile incident reports.

Skills

Arabic language

English communication

Troubleshooting

System monitoring

Incident management

Education

Bachelor's degree in Computer Science/IT/Computer Engineering

Tools

Windows Server

Linux

AIX

VMware

SAN/NAS

Job description

Location: Abu Dhabi

Contract Duration: 6 months (renewable/extendable based on project need)

Availability: Immediate joiners only

Job Purpose

Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.

Mandatory Requirements

Fluent Arabic speaker (spoken and written) Available to join immediately (max 1 week) Prior hands‑on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies) Bachelor's degree in Computer Science, IT, or Computer Engineering0-2 years' experience in a similar Data Centre/IT Support role

Core Responsibilities

• Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication)
• Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled
• Provide Level-1 support across teams and entities — investigate and troubleshoot issues
• Monitor performance and capacity of IT systems, applications, and datacenter components
• Conduct core banking end-of-day activities and execute relevant reports
• Respond to IT, datacenter, and DB alerts and hardware malfunctions
• Track, document, and compile incident reports

Technical Competencies

Server systems: Rack Mountable / Blade Servers / Converged Systems Storage: SAN / NAS / backup & archive OS: Windows, Linux, AIXSecurity equipment: biometric access, CCTV compliance Virtualization: VMware, Hyper Shift Understanding of on‑prem and cloud infrastructure architecture

Other Requirements

Good written and verbal communication in English Ability to work flexible hours