Senior System Administrator

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C; Abu Dhabi; On-site; AED 180,000 - 360,000; Full time

Job summary

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAU L.L.C is seeking a System Administrator in Abu Dhabi to install, configure and maintain servers, networks and storage for CCAO operations.

The candidate will manage Active Directory, monitor performance, implement UAE-compliant security controls and support digital transformation initiatives across government entities.

Qualifications

• Bachelor's degree in IT or related field.
• 3–6 years' experience as a System Administrator, preferably in government or public sector.
• Strong knowledge of Windows Server and Linux administration, virtualization, networking, and Active Directory.
• Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices.
• Familiarity with UAE government IT compliance frameworks (Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage.
• Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred.
• Fluent in Arabic and English; UAE national or resident with relevant work eligibility.

Responsibilities

• Install, configure and maintain servers, networks, OS and storage for CCAO operations.
• Manage user accounts, access rights, and AD identity management per gov policies.
• Monitor performance, availability, and capacity; resolve issues to minimize downtime.
• Implement cybersecurity controls, firewalls, backups, patch management per UAE standards.
• Administer email and collaboration platforms used for case management.
• Manage backup, disaster recovery and business continuity for critical systems.
• Provide Tier 2/3 technical support and IT helpdesk escalation.
• Maintain documentation of IT assets, configurations, policies and procedures.
• Coordinate with vendors, telecoms and government IT bodies on licensing/integration.
• Support digital transformation initiatives including e-services and system integrations.
• Ensure compliance with UAE data protection and government information security regulations.

Skills

Windows Server

Linux administration

Virtualization

Networking

Active Directory

Backup/DR

Cloud platforms

Cybersecurity awareness

Documentation

Vendor coordination

Education

Bachelor's degree in Information Technology, Computer Science, or related field

MCSA/MCSE

CompTIA Server+/Security+

CCNA

ITIL

Tools

VMware

Hyper-V

Azure

AWS

G42 Cloud

Windows Server

Linux

Active Directory

VPN

Firewalls

Backup/DR solutions

Job description

• Install configure and maintain servers networks operating systems and data storage systems supporting CCAO operations
• Manage user accounts access rights and Active Directory identity management in line with government data governance and security policies
• Monitor system performance availability and capacity proactively resolve issues to minimize downtime for citizen-facing and internal services
• Implement and maintain cybersecurity controls firewalls endpoint protection backups patch management in compliance with UAE government IT security standards e g NESA Signature TDRA-aligned frameworks where applicable
• Administer email collaboration platforms and internal applications used for case management correspondence and coordination with federal local entities
• Manage backup disaster recovery and business continuity procedures for critical systems and citizen data
• Provide technical support Tier 2 3 to staff troubleshoot hardware software network issues and manage IT helpdesk escalations
• Maintain documentation of IT assets configurations policies and procedures
• Coordinate with external vendors telecom providers and government IT bodies e g TDRA Abu Dhabi Digital Authority on infrastructure licensing and integration projects
• Support digital transformation initiatives including e-services and system integrations tied to CCAO s citizen and community programs
• Ensure compliance with UAE data protection and government information security regulations

• Bachelor's degree in Information Technology, Computer Science, or related field
• 3–6 years' experience as a System Administrator, preferably in a government or public sector entity
• Strong knowledge of Windows Server/Linux administration, virtualization (VMware/Hyper-V), networking (TCP/IP, VPN, firewalls), and Active Directory
• Experience with backup/DR solutions, cloud platforms (Azure/AWS/G42 Cloud), and cybersecurity best practices
• Familiarity with UAE government IT compliance frameworks (e.g., Abu Dhabi Digital Authority policies, NESA standards) is a strong advantage
• Certifications such as MCSA/MCSE, CompTIA Server+/Security+, CCNA, or ITIL are preferred
• Fluent in Arabic and English (Arabic often required/preferred for UAE federal entities)
• UAE national or resident with relevant work eligibility (many UAE Presidential Court–affiliated entities prioritize Emiratization)

Key Competencies

• Strong problem-solving and troubleshooting skills
• High attention to security, confidentiality, and data sensitivity (government/citizen data)
• Ability to work under government protocols and coordinate across federal/local authorities
• Good communication and documentation skills
• Ability to work independently and manage multiple priorities