IT Support Analyst - Govt Banking (Abu Dhabi, 6m)

Tanqeeb

Abu Dhabi

On-site

AED 89,000 - 134,000

Full time

14 days+

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Job summary

Tanqeeb seeks an IT Support Specialist to assist in a federal/government banking environment in Abu Dhabi. You will install, configure and monitor IT applications, systems and databases, ensuring uptime and compliance.

Ideal candidates hold a Bachelor's degree in CS/IT/CE, are fluent in Arabic, and have 0–2 years in a Data Centre/IT Support role. Immediate availability within a week is preferred for a 6-month contract with renewal based on project needs.

Qualifications

Bachelor's degree in Computer Science, IT, or Computer Engineering.
Fluent Arabic speaker (spoken and written).
0–2 years' experience in a similar Data Centre/IT Support role.

Responsibilities

Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication).
Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled.
Provide Level-1 support across teams and entities — investigate and troubleshoot issues.
Monitor performance and capacity of IT systems, applications, and datacenter components.
Conduct core banking end-of-day activities and execute relevant reports.
Respond to IT, datacenter, and DB alerts and hardware malfunctions.
Track, document, and compile incident reports.