IT PMO Lead - Capacity Planning & Delivery Dashboards

Emirates Flight Catering; Dubai; Presencial; AED 300.000 - 450.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Two duty meals provided at EKFC

Health and wellness coverage

Paid time off and public holidays

Performance-based annual bonus and pay

Descripción de la vacante

Emirates Flight Catering seeks an IT PMO professional to lead project delivery, capacity planning, and stakeholder coordination. You will monitor resource utilization, validate timesheets, and maintain the project/change pipeline using Monday.com and ITSM tools to ensure timely delivery.

You will liaise with IT, HR, Finance, and Procurement to resolve dependencies, track CAPEX/OPEX, and oversee headcount alignment with approved budgets, delivering executive dashboards for leadership review.

Formación

• Bachelor’s degree in computer science, Computer Engineering or equivalent.
• Master’s degree is preferable.
• 6 years of experience in IT PMO / Project delivery / Project coordination roles.
• Certification in PMP or PRINCE2 preferred.
• Proven experience in IT Capacity planning.

Responsabilidades

• Monitor and track IT resource utilization across projects and change requests to flag gaps and inform leadership.
• Validate and report timesheets for reliable cost and resourcing decisions.
• Maintain demand and project/change requests pipeline via ITSM tools to support prioritization.
• Validate BRDs against standards and flag gaps to reduce rework and risk.
• Coordinate with IT, HR, Finance, and Procurement to resolve operational dependencies.
• Build and maintain executive dashboards and project tracking using Monday.com for timely decisions.
• Support CAPEX/OPEX tracking and IT budget processes with Finance Partner.
• Oversee approved IT positions, onboarding progress, and skills/role mapping with HR.

Conocimientos

Project coordination

Stakeholder management

Capacity planning

Excel

PowerPoint

Monday.com

ITSM tools

IT infrastructure knowledge

Enterprise systems

Educación

Bachelor's degree in computer science/Computer Engineering

Master's degree (preferred)

Herramientas

Monday.com

Excel

PowerPoint

ServiceDesk Plus

Descripción del empleo

Emirates Flight Catering seeks an IT PMO professional to lead project delivery, capacity planning, and stakeholder coordination. You will monitor resource utilization, validate timesheets, and maintain the project/change pipeline using Monday.com and ITSM tools to ensure timely delivery.

You will liaise with IT, HR, Finance, and Procurement to resolve dependencies, track CAPEX/OPEX, and oversee headcount alignment with approved budgets, delivering executive dashboards for leadership review.