IT Manager: Hospitality Tech & Security Lead

IHG Hotels & Resorts; Sharjah; On-site; AED 320,000 - 420,000; Full time

Job summary

voco Sharjah, part of IHG Hotels & Resorts, is seeking an IT Manager to install new systems, boost security, and set exceptional standards. You will be the primary contact for the hotel’s computer hardware, ensure LAN and POS systems run smoothly, and regularly report to senior leadership.

Join a team focused on safeguarding IT infrastructure while delivering seamless guest experiences through strong technical leadership and collaborative problem solving.

Qualifications

• Diploma or Vocational Certificate in Computer Science or IT or related field.
• 4 years’ related experience with computer set-up and troubleshooting.
• Working knowledge of networks, operating systems, and databases.
• Strong analytical and problem-solving skills.
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards).
• Great communication skills.
• You’ll be a team player, proactive, responsible, hardworking, and able to work under pressure.

Responsibilities

• Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
• Keeping up to date with all our approved systems and technology – from LAN to POS
• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
• Passing on your expertise to the hotel team by running knowledge sharing and training sessions
• Safeguarding our IT infrastructure against cyberthreats

Skills

IT management

Networking basics

Operating systems

Databases

Analytical thinking

Problem solving

PCI DSS knowledge

Communication skills

Team player

Ability to work under pressure

Education

Diploma or Vocational Certificate in Computer Science or IT or related field

Job description

voco Sharjah, part of IHG Hotels & Resorts, is seeking an IT Manager to install new systems, boost security, and set exceptional standards. You will be the primary contact for the hotel’s computer hardware, ensure LAN and POS systems run smoothly, and regularly report to senior leadership.

Join a team focused on safeguarding IT infrastructure while delivering seamless guest experiences through strong technical leadership and collaborative problem solving.