IT Help Desk Specialist: Fast, Friendly Tech Support

Transmed; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Transmed in Dubai is seeking a junior IT support specialist to provide first level help desk support for business users. You will install and configure hardware/software, printers, and conference room equipment, and troubleshoot issues to determine root cause.

You will also handle daily data backups, inventory management, and procurement aligning with policy. The role requires a bachelor’s degree in IT or similar and 0–1 years of experience, offering a ground floor opportunity to grow in a

Qualifications

• Bachelor's degree in Information Technology or related field.
• 0–1 year of IT support experience preferred.
• Strong problem-solving and communication skills.

Responsibilities

• Provides first level help desk support for reported business-user issues.
• Installs and configures computer hardware/software, printers, conference room equipment, and scanners.
• Troubleshoots problems to determine hardware, software, or network causes and advises on solutions.
• Takes daily backups for all systems to ensure business continuity.
• Manages inventories and stock; procures IT equipment per policy.

Skills

IT support

Troubleshooting

Hardware maintenance

Printer setup

Education

Bachelor's degree in IT

Job description

Transmed in Dubai is seeking a junior IT support specialist to provide first level help desk support for business users. You will install and configure hardware/software, printers, and conference room equipment, and troubleshoot issues to determine root cause.

You will also handle daily data backups, inventory management, and procurement aligning with policy. The role requires a bachelor’s degree in IT or similar and 0–1 years of experience, offering a ground floor opportunity to grow in a