IT Support Technician

Tanqeeb; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Tanqeeb is seeking an IT Support Technician in Dubai to assist users, set up and configure IT equipment, and resolve routine tech issues. This role supports daily IT operations within the Dubai office.

You will install operating systems, update software, help with email and printing, and maintain ticket records while coordinating with the team to ensure smooth IT services.

Qualifications

• Experience providing first-level technical assistance.
• Ability to diagnose basic hardware and software issues.
• Familiarity with operating system installations and updates.

Responsibilities

• Provide first-level technical assistance to employees and users.
• Set up and configure computers, laptops, printers, and other IT equipment.
• Diagnose and resolve common hardware, software, and connectivity problems.
• Install and update operating systems, applications, and approved software.
• Assist users with email, internet, printing, and basic system-access issues.
• Maintain records of reported technical problems and completed support activities.
• Monitor IT equipment and report faults requiring specialist attention.
• Assist with user account setup, password resets, and basic access requests.

Skills

First-line support

Hardware troubleshooting

Software troubleshooting

OS installation

User account management

Tools

IT equipment setup

Printers & peripherals

Job description

The technology sector in Dubai offers an opportunity for a practical and service-oriented IT Support Technician to assist users, maintain computer systems, troubleshoot technical problems, and help keep day-to-day IT operations running smoothly.

Key Responsibilities

• Provide first-level technical assistance to employees and users.
• Set up and configure computers, laptops, printers, and other IT equipment.
• Diagnose and resolve common hardware, software, and connectivity problems.
• Install and update operating systems, applications, and approved software.
• Assist users with email, internet, printing, and basic system-access issues.
• Maintain records of reported technical problems and completed support activities.
• Monitor IT equipment and report faults requiring specialist attention.
• Assist with user account setup, password resets, and basic access requests.