IT Demand & Relationship Strategy Lead

Ports, Customs & Free Zone Corporation; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

Ports, Customs & Free Zone Corporation in Dubai seeks a senior IT leader to drive demand and relationship management, aligning IT initiatives with business objectives and maximizing value for the organization and its customers.

You will guide IT strategy, oversee projects from inception to completion, build strong stakeholder relationships across the enterprise, and ensure governance, risk and performance measures drive continuous improvement and tangible outcomes that support long-term growth.

Qualifications

• Bachelor’s degree in IT or CS required.
• 10+ years IT experience with 3+ years in leadership.
• Proven demand and relationship management experience.

Responsibilities

• Lead demand and relationship management strategies aligned with business goals.
• Oversee IT projects from inception to completion, on time and within budget.
• Foster engagement with business units to document and validate IT requirements.
• Establish governance, compliance, and reporting to senior management.

Skills

Demand management

Relationship management

IT strategy

Stakeholder management

Governance

Education

Bachelor’s Degree in IT/CS

ITIL Demand Management Certification

Job description

Ports, Customs & Free Zone Corporation in Dubai seeks a senior IT leader to drive demand and relationship management, aligning IT initiatives with business objectives and maximizing value for the organization and its customers.

You will guide IT strategy, oversee projects from inception to completion, build strong stakeholder relationships across the enterprise, and ensure governance, risk and performance measures drive continuous improvement and tangible outcomes that support long-term growth.