IT Automation & Systems Integration Specialist

BeWunder; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

Daily lunches

Team events

Annual flight allowance

Referral bonuses

International team collaboration

Job summary

BeWunder in Dubai is seeking an IT Support & Workplace Technology professional to ensure smooth operation of the IT environment and drive automation across internal systems. You will handle first-line support, device management, and onboarding, while also integrating systems and building low-code automations.

Ideal candidates will have 3+ years in IT support, strong Windows/macOS knowledge, and experience with Microsoft 365, Entra ID, Exchange Online, Teams, OneDrive and WordPress.

Qualifications

• 3 years of experience in IT support, systems administration or a similar technical role.
• Strong knowledge of Windows and macOS environments.
• Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD), Exchange Online, Teams, OneDrive and SharePoint.
• Hands-on experience with Microsoft Intune and endpoint management.
• Good understanding of REST APIs, JSON, OAuth authentication and modern system integrations.
• Experience working with automation platforms such as n8n, Power Automate or similar workflow tools.
• Familiarity with Git version control and basic CI/CD principles.
• Experience administering WordPress websites.
• Basic knowledge of HTML, CSS, and JavaScript.
• Python knowledge is highly desirable.
• Understanding of XML, CSV, webhooks and data mapping concepts.
• Knowledge of PHP and SOAP integrations would be an advantage.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Excellent communication skills and the ability to explain technical concepts to non-technical users.
• A proactive service-oriented mindset with the ability to manage multiple priorities in a fast-paced environment.
• Experience working with AI tools and leveraging automation to improve productivity is highly desirable.
• Fluent English is essential.

Responsibilities

• Provide first-line IT support for Windows, macOS, Microsoft 365 and workplace technologies.
• Manage user accounts, devices, system access and employee onboarding/offboarding.
• Maintain device compliance and support requests through our IT service management platform.
• Support and maintain integrations between core business platforms (e.g. Microsoft 365, Personio, Float, Jira).
• Troubleshoot integrations, APIs and automated workflows to ensure reliable system performance.
• Develop and enhance low-code automations to streamline business processes and improve operational efficiency.
• Support the maintenance and administration of the corporate WordPress website including user management, updates and basic troubleshooting.
• Contribute to the continuous improvement of IT systems documentation and internal processes.
• Support version control deployment activities and the adoption of AI-powered tools and emerging technologies to enhance productivity.

Skills

Windows

macOS

Microsoft 365

Azure AD

Intune

REST APIs

Git

WordPress

Automation tools

Tools

Microsoft Intune

WordPress

Git

CI/CD basics

n8n

Power Automate

Job description

BeWunder in Dubai is seeking an IT Support & Workplace Technology professional to ensure smooth operation of the IT environment and drive automation across internal systems. You will handle first-line support, device management, and onboarding, while also integrating systems and building low-code automations.

Ideal candidates will have 3+ years in IT support, strong Windows/macOS knowledge, and experience with Microsoft 365, Entra ID, Exchange Online, Teams, OneDrive and WordPress.