Internal Communications Specialist - Operations

Amazon UAE; Dubai; On-site; AED 200,880 - 334,800; Full time

Job summary

Amazon UAE is looking for an Internal Communications Specialist to strengthen employee engagement across operations in Dubai. The role involves developing communication strategies and managing internal channels to enhance messaging across teams.

The ideal candidate will hold a Bachelor's degree in a relevant field and possess experience in communications. This position offers a unique opportunity to engage with a dynamic operational network and contribute to meaningful employee engagement initiatives.

Qualifications

• Professional experience in communications, internal communications, public relations, or employee engagement.
• Strong written and verbal communication skills for both technical and non-technical audiences.
• Ability to communicate confidently with senior leadership and various teams.

Responsibilities

• Develop and execute internal communication plans for Amazon MEATR Operations.
• Prepare clear messaging for new programs and organizational changes.
• Manage internal communication channels and monitor their performance.

Skills

Internal communications

Public Relations

Employee engagement

Communications planning

Crisis communication

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field

Tools

Content management systems

Design tools

Video production oversight

Job description

Position Overview

Internal Communications Specialist - Operations in Dubai, United Arab Emirates is a creative Logistics and Supply Chain opportunity for a communications professional who can build strong internal engagement across Amazon MEATR Operations. This role supports communication campaigns, associate engagement, leadership messaging, channel performance, localization, storytelling, and critical updates across customer fulfillment and transportation operations in the Middle East, Türkiye and Africa region.

Location & Compensation

Location: Dubai, United Arab Emirates

Salary: 18,000-30,000 (estimated range; final offer to be confirmed)

Key Responsibilities

• Develop and execute internal communication plans for Amazon MEATR Operations, covering fulfillment, transportation, and related operational teams.
• Support communication campaigns that bring regional operations stories to life and improve engagement across associates and employees.
• Prepare clear messaging for new programs, policy updates, organizational changes, operational priorities, and leadership announcements.
• Collaborate with business stakeholders, operations leaders, site teams, and regional partners to gather information and shape communication activity.
• Manage internal communication channels and monitor their performance using data, metrics, and engagement indicators.
• Identify emerging topics, employee concerns, business trends, operational issues, and communication gaps, then develop timely response plans.
• Partner with site stakeholders during issues, crises, emergency moments, and critical business periods to support accurate and consistent communication.
• Work with translation agencies to ensure communication materials are localized correctly for associates across the Middle East, Türkiye and Africa region.
• Integrate Amazon's business values, Leadership Principles, and strategic initiatives into everyday internal communication.
• Create scalable communication mechanisms that simplify repeated messaging, improve consistency, and support regional execution.
• Coordinate with external agencies, creative partners, or internal teams to manage communication assets, content production, and delivery timelines.
• Support storytelling that highlights operational achievements, employee experiences, customer impact, and leadership priorities.
• Use analytics to measure communication effectiveness and recommend improvements to format, channel mix, timing, and message clarity.
• Oversee content quality across written updates, visual materials, videos, site-level communication, and digital communication channels.
• Communicate with technical and non-technical stakeholders, including senior leadership, in a clear and professional manner.

Ideal Profile

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• Professional experience in communications, internal communications, public relations, corporate communications, or employee engagement.
• Experience managing external agencies, translation partners, creative vendors, or communication production support.
• Strong ability to measure communication effectiveness using data, analytics, channel metrics, and employee engagement indicators.
• Proficiency with content management systems, design tools, and video production oversight.
• Strong written and verbal communication skills for both technical and non-technical audiences.
• Ability to communicate confidently with senior leadership, operations teams, site leaders, and front-line employee groups.
• Experience working in ecommerce, retail, supply chain, logistics, financial services, or a large operational business is preferred.
• Arabic language fluency in speaking, reading, and writing is preferred.
• Turkish language fluency in speaking, reading, and writing is preferred.
• Experience supporting workplace violence communication, emergency response, crisis management, or business continuity practices is an advantage.
• Strong stakeholder management skills with the ability to work across multiple countries, functions, and operational priorities.
• Creative mindset with strong attention to detail, message accuracy, tone, localization, and audience relevance.
• Ability to work in a fast-moving environment while managing multiple campaigns, deadlines, and communication requests.

Skills Set

• Internal communications
• Public Relations
• Employee engagement
• Operations communications
• Corporate communications
• Communications planning
• Campaign execution
• Storytelling
• Leadership messaging
• Associate communication
• Communication channel management
• Channel performance analysis
• Content management systems
• Design tools
• Video production oversight
• Communication analytics
• Metrics reporting
• Crisis communication
• Emergency response communication
• Business continuity communication
• Localization
• Translation agency coordination
• Arabic language
• Turkish language
• Stakeholder management
• Agency management
• Content planning
• Written communication
• Verbal communication
• Senior leadership communication
• Ecommerce operations
• Retail operations
• Supply chain operations
• Fulfillment operations
• Transportation services
• Process simplification
• Regional communication campaigns

Why Join Us

This opportunity gives a communications professional the chance to support employee engagement across a major regional operations network in Dubai. The role offers exposure to fulfillment operations, transportation services, regional campaigns, leadership communication, crisis messaging, localization, and data-led communication improvement. It is a strong career move for someone who wants to combine creativity, storytelling, employee experience, and operational impact in a large international business.