Senior Manager - Employee Communications

Majid Al Futtaim; Dubai; On-site; AED 28,000 - 40,000; Full time

Job summary

Majid Al Futtaim is seeking a Senior Manager – Employee Communications in Dubai to shape internal campaigns, leadership content, and digital channel planning. The role focuses on connecting employees with organizational strategy, culture, and transformation programs.

Ideal candidate brings 7–9 years in internal and corporate communications, strong writing and editing skills, and the ability to translate complex information into accessible messages while partnering with senior leaders and People

Qualifications

• Bachelor's degree in Communications, Journalism, or related discipline.
• 7–9 years in internal communications, employee engagement, corporate communications, or change communication.
• Experience creating strategies for large or complex organizations and supporting leadership messaging.

Responsibilities

• Develop internal communication strategies aligned with objectives, culture, and transformation activity.
• Create campaigns to increase awareness, participation, and alignment among employees.
• Translate complex information into clear messages for diverse employee audiences.
• Draft leadership announcements, executive messages, newsletters, intranet content, and campaign materials.
• Manage calendars, channel plans, approvals, and publication deadlines.
• Collaborate with senior leaders and People & Organization teams on culture and employee experience.

Skills

Internal communications

Employee engagement

Communication strategy

Leadership communications

Executive messaging

Change communications

Culture communications

Crisis communications

Transformation communications

Audience segmentation

Editorial calendars

Stakeholder management

Content writing

Content editing

Education

Bachelor's degree in Communications or related field

Tools

AI drafting tools

Job description

Senior Manager – Employee Communications

Job Snapshot

Location: Dubai, United Arab Emirates
Industry: Public Relations and Communications
Function: Public Relations
Experience: 7‑9 years
Job Type: Full-time

Overview

Senior Manager – Employee Communications in Dubai is a Public Relations and Communications opportunity focused on connecting employees with organizational strategy, culture, leadership priorities, and business transformation. Majid Al Futtaim is hiring an experienced communications professional to shape internal campaigns, leadership content, digital channel planning, change communications, and employee engagement initiatives across the organization.

Job Details

Country: United Arab Emirates
City: Dubai
Industry: Public Relations and Communications
Function: Public Relations
Salary: 28,000‑40,000 (estimated; confirm with employer)
Gender: Any
Nationality: Any

Role Context

The Senior Manager – Employee Communications will ensure employees receive accurate, relevant, and timely information about business direction, organizational developments, leadership decisions, cultural priorities, and transformation programs. The role will convert complex corporate information into accessible communications that help employees understand what is changing, why it matters, and how they can contribute. This position will work closely with business leaders, People and Organization, Corporate Communications, and change teams. Its impact will be reflected in stronger employee understanding, improved trust, consistent messaging, greater participation, and a more connected workplace experience.

Key Responsibilities

• Develop internal communication strategies and annual plans linked to business objectives, culture, leadership priorities, and transformation activity.
• Build communication campaigns that increase employee awareness, understanding, participation, and alignment.
• Translate strategic and operational information into clear messages for different employee audiences.
• Write leadership announcements, executive messages, presentations, newsletters, FAQs, intranet articles, and campaign materials.
• Develop communication narratives that explain organizational changes, employee impacts, implementation timelines, and required actions.
• Manage editorial calendars, content schedules, approvals, channel plans, and publication deadlines.
• Oversee internal communication channels and improve their relevance, consistency, accessibility, and effectiveness.
• Coordinate messaging across email, intranet, digital screens, collaboration platforms, leadership forums, presentations, and employee events.
• Partner with senior leaders to develop credible and engaging leadership communications.
• Prepare executive briefing notes, speaking points, scripts, presentations, and employee engagement materials.
• Work with People and Organization teams on culture, employee experience, recognition, policy, and workforce initiatives.
• Support change teams by identifying communication risks, employee concerns, information gaps, and stakeholder needs.
• Develop communications for business transformation, organizational restructuring, new systems, and major operational initiatives.
• Assist with crisis and sensitive employee communications while maintaining accuracy, confidentiality, and appropriate governance.
• Advise stakeholders on message clarity, audience segmentation, channel selection, timing, and communication impact.
• Review employee-facing content to ensure consistency with corporate language, brand standards, and organizational objectives.
• Monitor readership, channel use, employee feedback, engagement rates, participation levels, and campaign outcomes.
• Use performance data and qualitative feedback to refine messaging, formats, timing, and distribution.
• Maintain communication templates, editorial standards, approval procedures, content archives, and governance controls.
• Apply artificial intelligence tools to support drafting, editing, personalization, adaptation, and engagement analysis.
• Verify AI-assisted outputs for factual accuracy, confidentiality, context, tone, and brand alignment.
• Encourage communication best practices and support stakeholders in improving employee-facing content.

Ideal Profile

• Bachelor's degree in Communications, Journalism, Media, Public Relations, Business, or a related discipline.
• 7‑9 years of experience in internal communications, employee engagement, corporate communications, or change communication.
• Proven ability to create and implement communication strategies for large or complex organizations.
• Strong experience supporting leadership communications and senior executive messaging.
• Background in organizational change, transformation, culture, or employee experience communications.
• Excellent writing, editing, presentation, and content development skills.
• Ability to simplify detailed or sensitive information without losing accuracy or meaning.
• Experience managing intranet content, newsletters, digital channels, communication calendars, and employee campaigns.
• Strong understanding of audience segmentation, channel planning, communication governance, and engagement measurement.
• Ability to build productive relationships with business leaders, People and Organization teams, and communication partners.
• Confidence advising stakeholders and challenging unclear, inconsistent, or ineffective communication requests.
• Sound judgment when handling confidential, leadership-related, crisis, or reputation-sensitive information.
• Experience interpreting employee feedback and communication metrics to improve future activity.
• Familiarity with artificial intelligence‑assisted communication tools and responsible human oversight.
• Organized working style with the ability to manage multiple priorities, approvals, and deadlines.

Skills Set

• Internal communications
• Employee communications
• Employee engagement
• Communication strategy
• Leadership communications
• Executive messaging
• Change communications
• Culture communications
• Crisis communications
• Transformation communications
• Employee campaigns
• Intranet management
• Newsletter development
• Executive presentations
• FAQs
• Editorial calendars
• Audience segmentation
• Digital communication channels
• Stakeholder management
• Content writing
• Content editing
• Message development
• Engagement analytics
• Employee feedback analysis
• Communication governance
• Artificial intelligence‑assisted content
• Content personalization
• Cross‑functional collaboration

Why Join Us

This role provides the opportunity to influence how employees understand Majid Al Futtaim's strategy, leadership direction, culture, and business priorities. The successful candidate will contribute to communications that build confidence, support organizational change, strengthen collaboration, and improve the employee experience. The position offers exposure to senior leaders, enterprise‑wide initiatives, digital communication channels, employee engagement programs, and complex transformation activity. It also provides a strong pathway for continued growth in corporate communications, change management, leadership engagement, and communication strategy.

About the Company

Majid Al Futtaim is a leading regional organization operating across retail, shopping malls, communities, leisure, and entertainment. Its Corporate Communications function supports employee engagement, leadership visibility, organizational culture, transformation, and corporate reputation through coordinated and audience‑focused communication programs.