In-Store Experience Lead: Training & Travel Perks

Suitsupply; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Industry training

Clothing allowance

Employee discount

Travel opportunities

Job summary

Suitsupply in Dubai's Gate Avenue is seeking a Customer Experience Coordinator to lead our in-store brand experience. You’ll act as the store’s ambassador, delivering a Radically Personal customer journey and supporting seamless operations to maximize sales.

You will collaborate with the management team to ensure every guest receives exemplary service, mapping clienteling activities, maintaining professional interactions, and contributing to the store’s image of quality and professionalism.

Qualifications

• Experience in sales/hospitality/service.
• Exceptional customer service and clienteling skills.
• Strong verbal and written communication; flexible schedule.

Responsibilities

• Exceed client expectations at every visit and create an environment focused on the client experience.
• Ensure all employees present professionally and deliver top-level service to maximise sales.
• Map clienteling activities for each guest.
• Maintain seamless efficiency and positive atmosphere in the customer experience.
• Collaborate with leadership to address service issues proactively.
• Perform other duties assigned by store leadership team.

Skills

Sales experience

Hospitality

Clienteling

Communication skills

Job description

Suitsupply in Dubai's Gate Avenue is seeking a Customer Experience Coordinator to lead our in-store brand experience. You’ll act as the store’s ambassador, delivering a Radically Personal customer journey and supporting seamless operations to maximize sales.

You will collaborate with the management team to ensure every guest receives exemplary service, mapping clienteling activities, maintaining professional interactions, and contributing to the store’s image of quality and professionalism.