ICT Key Account Manager – Network Solutions

Beijing Foreign Enterprise Management Consultants Co.,Ltd.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Huawei in Dubai is seeking an ICT Key Account Manager – Network Solutions to engage customers, develop solutions and drive opportunities from initial contact through contract.

Fresh graduates are preferred; candidates with 3+ years in ICT, telecom, network solutions, presales or account management are welcome to apply, with strong English and customer-facing skills.

Qualifications

• UAE National.
• Fresh graduates are preferred.
• 3+ years of relevant ICT, telecom, network solutions, presales or account management experience, join immediately preferred.
• Strong interest in ICT, telecommunications, networking or technology solutions.
• Strong customer-facing communication, presentation and relationship-management skills.
• Good command of English, both written and spoken.

Responsibilities

• Develop ICT and network solutions based on customer requirements and communicate value proposition.
• Understand requirements and translate into technical and commercial solutions.
• Prepare quotations, High-Level Designs (HLDs), proposals and solution documentation.
• Support presales process from opportunity identification to contract.
• Build and maintain strong customer relationships and identify new opportunities.
• Participate in meetings, presentations and solution discussions with customers.
• Support RFI/RFQ/RFP and tender activities including proposal preparation.
• Coordinate with technical, product, sales and commercial teams on solutions.
• Conduct market and competitor analysis to identify trends and needs.
• Support opportunity management and follow up to contract closure.
• Provide knowledge transfer to relevant sales teams.

Skills

Customer-facing communication

Relationship management

Presales

Key account management

Tender/Proposal experience

IP networking knowledge

Analytical skills

Coordination

Education

Bachelor's degree or above in Telecommunications or related field

Job description

On behalf of Huawei, a world-renowned IT and Communications Company, we We are looking for an enthusiastic and customer-focused ICT Key Account Manager – Network Solutions to join our team in Dubai.

The role combines customer engagement, ICT/network solution development, presales support and business opportunity management. You will work closely with customers and internal technical and sales teams to understand requirements, develop suitable solutions and support opportunities from initial engagement through contract.

Fresh graduates are preferred. Candidates with 3+ years of relevant ICT, telecom, network solutions, presales or account-management experience who are available to join immediately are also welcome to apply.

Key Responsibilities

• Develop ICT and network solutions based on customer business and technical requirements and communicate the company's value proposition.
• Understand customer requirements and translate them into appropriate technical and commercial solutions.
• Prepare quotations, High-Level Designs (HLDs), technical proposals and related solution documentation based on tender and customer requirements.
• Support and manage the presales process from opportunity identification through solution development and contract.
• Build and maintain strong customer relationships and identify new business opportunities.
• Participate in customer meetings, presentations and solution discussions.
• Support RFI, RFQ, RFP and tender activities, including requirement analysis and proposal preparation.
• Coordinate with technical, product, sales and commercial teams to develop effective customer solutions.
• Conduct market and competitor analysis to identify industry trends, customer needs and competitive solutions.
• Support opportunity management and follow up on business opportunities through to contract.
• Provide knowledge transfer and solution guidance to relevant technical sales team members.

Requirements

• UAE National.
• Bachelor's degree or above in Telecommunications, Electrical/Electronics Engineering, Computer Science, Information Technology, Business or a related field.
• Fresh graduates are preferred.
• Candidates with 3+ years of relevant experience in ICT, telecommunications, network solutions, presales, solution sales or account management are also welcome, particularly those who can join immediately.
• Strong interest in ICT, telecommunications, networking or technology solutions.
• Strong customer-facing communication, presentation and relationship-management skills.
• Ability to understand customer requirements and translate them into practical solutions.
• Strong analytical, problem-solving and coordination skills.
• Experience with RFI/RFQ/RFP, tender or proposal activities is an advantage.
• Relevant internship, academic project or previous experience in ICT, telecom, sales or presales is an advantage.
• Good command of English, both written and spoken.

Preferred Qualifications

• Experience in ICT/telecom solution sales, presales or key account management.
• Knowledge of IP networking and related ICT solutions.
• Experience preparing HLDs, technical proposals or customer solution documents.
• Understanding of the UAE ICT/telecom market.
• Relevant ICT or networking certifications are an advantage.

What We Are Looking For

We are looking for someone who is customer-focused, commercially aware, technically curious and able to work effectively between customers, sales teams and technical specialists.

If you are a UAE National interested in building a career at the intersection of technology, customer engagement and business development, we encourage you to apply.