Human Rights Compliance Manager - Sustainability

Amazon UAE; Dubai; On-site; AED 335,000 - 502,000; Full time

Job summary

Amazon UAE is seeking a Human Rights Compliance Manager - Sustainability in Dubai to lead complex human rights cases across AMET, coordinating investigations and remediation within the Global Remediation and Investigation Team. This role combines case management, risk assessment, and collaboration with cross-functional stakeholders to strengthen supply chain due diligence and ensure timely remediation.

The ideal candidate has proven experience in human rights investigations, remediation

Qualifications

• Experience in human rights and environmental compliance across complex cases.
• Strong analytical judgment across diverse evidence sources.
• Ability to manage multi-stakeholder investigations.
• Experience with remediation strategies and corrective actions.

Responsibilities

• Serve as the case-level Single Threaded Leader for complex human rights and environmental impact matters across AMET.
• Own the complete case lifecycle from intake through investigation, remediation, verification, and closure.
• Review audit findings, worker grievances, external escalations, and other non-audit sources.
• Develop corrective action plans addressing root causes and control weaknesses.
• Coordinate investigations and engage stakeholders to gather evidence.
• Track corrective actions against timelines and SLAs.
• Protect integrity and consistency of human rights compliance information.

Skills

Human rights compliance

Human rights due diligence

Environmental due diligence

Supply chain compliance

Remediation management

Case management

Investigation coordination

Stakeholder management

Sustainability governance

Job description

Human Rights Compliance Manager - Sustainability

Human Rights Compliance Manager - Sustainability in Dubai, United Arab Emirates is an Environmental Services opportunity within Amazon 's Worldwide Sustainability organization, focused on human rights, environmental due diligence, remediation, and responsible supply chain management.

Amazon is hiring a compliance professional to lead complex human rights cases across AMET, coordinate investigations, design corrective actions, oversee remediation, and strengthen compliance mechanisms throughout the supply chain.

Job Details

Country: United Arab Emirates

City: Dubai

Industry: Environmental Services

Function: Risk Management-Compliance

Salary: 30000-45000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Human Rights Compliance Manager will operate within Amazon 's Human Rights and Social Impact program and Global Remediation and Investigation Team, taking ownership of cases involving actual or potential human rights and environmental impacts across AMET. Acting as the case-level Single Threaded Leader, the manager will oversee each matter from intake and assessment through investigation, corrective action, remedy, verification, and stakeholder response. The work supports customer trust, responsible sourcing, business continuity, regulatory preparedness, and Amazon 's broader sustainability commitments.

Key Responsibilities

• Serve as the case-level Single Threaded Leader for complex human rights and environmental impact matters across AMET.
• Manage cases that meet Human Rights and Social Impact escalation criteria.
• Own the complete case lifecycle from initial intake through investigation, remediation, verification, and closure.
• Review and assess audit findings, worker grievances, external escalations, and other non-audit sources.
• Evaluate allegations to determine severity, credibility, business exposure, and required response.
• Decide appropriate case strategies and remediation approaches with limited supervision.
• Coordinate investigations into potential human rights or environmental impacts.
• Engage relevant stakeholders to gather evidence and establish accurate case facts.
• Develop corrective action plans addressing identified root causes and control weaknesses.
• Design remediation measures appropriate to the nature and severity of the impact.
• Track corrective actions against agreed timelines and service level requirements.
• Verify whether remediation measures have been implemented effectively.
• Coordinate stakeholder responses throughout sensitive investigations and remediation processes.
• Maintain rigorous case documentation, decision records, evidence, and supporting data.
• Protect the integrity and consistency of human rights compliance information.
• Apply Amazon 's Global Human Rights Principles and Supply Chain Standards when evaluating cases.
• Support integration of human rights and environmental due diligence across business activities.
• Identify recurring trends across cases and recommend systemic improvements.
• Analyze case data to detect emerging risks, recurring supplier issues, or weaknesses in existing controls.
• Work with supply chain, legal, sustainability, compliance, operations, and business stakeholders.
• Facilitate timely escalation where risks require senior leadership attention.
• Balance urgent impact mitigation with sustainable long-term corrective action.
• Contribute to the improvement of tools, processes, and governance mechanisms used for human rights due diligence.
• Support consistent application of remediation standards across jurisdictions.
• Exercise independent judgment when navigating complex, sensitive, or incomplete case information.
• Help ensure that affected stakeholders receive appropriate consideration throughout the investigation and remedy process.

Ideal Profile

The position is suited to a compliance or sustainability professional with practical experience in human rights, responsible sourcing, social compliance, investigations, supply chain risk, remediation, or environmental and social due diligence. Candidates should be capable of independently managing complex cases involving multiple stakeholders, incomplete information, sensitive allegations, and time-bound escalation requirements. Strong analytical judgment is essential because the role requires assessment of diverse evidence sources, identification of underlying causes, and development of proportionate remediation strategies. The successful candidate should be comfortable working across different jurisdictions and navigating legal, operational, supplier, worker, and reputational considerations simultaneously. Experience maintaining high-quality investigation records, corrective action documentation, and compliance data will be particularly valuable.

Skills Set

• Human rights compliance
• Human rights due diligence
• Environmental due diligence
• Social impact management
• Supply chain compliance
• Responsible sourcing
• Human rights investigations
• Case management
• Remediation management
• Corrective action planning
• Worker grievance management
• Audit findings assessment
• Risk assessment
• Risk Management-Compliance
• Root cause analysis
• Stakeholder response coordination
• Supply chain standards
• Global Human Rights Principles
• Environmental and social risk
• Escalation management
• Evidence assessment
• Investigation coordination
• Remediation verification
• Case documentation
• Data integrity
• Compliance reporting
• SLA management
• Stakeholder management
• Cross-functional coordination
• Sustainability governance
• Responsible business practices
• Process improvement
• Regulatory preparedness
• Analytical problem solving
• Independent decision making

Why Join Us

This role provides direct responsibility for resolving complex human rights and environmental impacts within one of the world 's largest and most diverse supply chains. The work has measurable influence on worker protection, supplier accountability, responsible business practices, operational resilience, and stakeholder trust. The position also offers exposure to regional and global sustainability programs, investigation frameworks, remediation strategy, and evolving human rights due diligence expectations. It provides a strong platform for professionals seeking deeper expertise in responsible sourcing, social compliance, sustainability governance, and global supply chain risk.

About the Company

Amazon 's Worldwide Sustainability organization develops and implements programs designed to reduce environmental and social impacts across the company 's global operations and value chain. Its Human Rights and Social Impact program establishes standards, investigates significant concerns, coordinates remediation, and strengthens due diligence mechanisms that support responsible and sustainable business growth.