Senior Product Safety and Compliance Manager

Amazon UAE; Dubai; On-site; AED 420,000 - 720,000; Full time

Job summary

Amazon UAE is seeking a Senior Product Safety and Compliance Manager in Dubai to lead regional product safety risk across AMET. The role drives safety policy application to regulatory requirements and develops programs that protect customers while enabling responsible growth.

You will collaborate with Selling Partner, Business, Legal, Customer Service, and Technology teams to assess high-risk categories, evaluate testing data, manage signals, and implement proportionate controls.

Qualifications

• Bachelor's degree or equivalent required
• 6 years of program or project management experience
• Experience managing multiple projects and priorities across teams
• Fluency in Arabic and English

Responsibilities

• Own the regional product safety risk position across AMET.
• Ensure regulatory requirements are addressed across supply and customer operations.
• Assess regional risks and determine appropriate controls for high-risk product categories.
• Apply product safety policies according to regional risks and regulatory requirements.
• Coordinate with Legal, Regulatory, and cross-functional partners on safety initiatives.
• Balance risk reduction with business needs and operate with data-driven insight.

Skills

Program management

Project management

Cross-functional collaboration

Arabic and English fluency

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

SQL

Microsoft Excel

Job description

Job Snapshot

Senior Product Safety and Compliance Manager

Role: Senior Product Safety and Compliance Manager

Location: Dubai, UAE

Industry: Internet

Function: Risk Management-Compliance

Experience: 6 years of program or project management experience

Job Type: Full Time

Position Overview

Amazon is hiring a Senior Product Safety and Compliance Manager in Dubai, UAE to lead regional product safety risk management across Africa, the Middle East, and Türkiye.

The role owns the AMET product safety risk position, determines how safety policies should be applied to regional regulatory requirements, and develops programs that protect customers while supporting responsible business growth.

Working across Selling Partner, Business, Legal, Customer Service, and Technology teams, the Senior Product Safety and Compliance Manager will assess high-risk product categories, evaluate product testing information, manage safety signals, and implement proportionate controls.

The position also represents Amazon directly with regulatory authorities and requires professional fluency in both Arabic and English.

Job Details

Country: UAE

City: Dubai

Industry: Internet

Function: Risk Management-Compliance

Salary: Not disclosed

Gender: No Preference

Candidate Nationality: Not specified

Job Type: Full Time

Work Arrangement: On-site

Regional Product Safety Leadership

• Own the regional product safety risk position across Amazon operations in AMET.
• Ensure applicable product safety regulatory requirements are addressed across supply and customer operations.
• Assess regional risks and determine appropriate controls for high-risk product categories.
• Apply product safety policies according to regional risks and regulatory requirements.
• Evaluate product test results and other available safety evidence.
• Balance effective risk reduction with operational and business requirements.
• Develop regional approaches that support consistent product safety management across Amazon stores.

Compliance Programs and Controls

• Lead the review and localization of validation processes for newly onboarded and highly regulated products.
• Design, implement, and maintain product safety processes across relevant business functions.
• Work with classification and restriction databases used in product safety programs.
• Define controls that respond proportionately to identified product risks.
• Build scalable processes that support evolving regulatory and business requirements.
• Use available data, metrics, and cross-functional resources to strengthen compliance programs.

Product Safety Issue Management

The role will investigate and coordinate responses to product safety signals arising from multiple sources. These may include customer complaints, customer reviews, internal follow-up actions, and product recall requests received from external bodies. The Senior Product Safety and Compliance Manager will evaluate the nature and severity of identified risks, coordinate with relevant teams, and determine appropriate actions to protect customers and maintain regulatory compliance.

Regulatory Engagement

• Collaborate directly with regulatory authorities across the AMET region.
• Support the development of appropriate product safety schemes for regional Amazon stores.
• Interpret regional regulatory requirements in the context of Amazon 's product safety programs.
• Represent Amazon in product safety and compliance discussions with external authorities.
• Coordinate internally with Legal and other stakeholders when addressing regulatory matters.

Cross-Functional Collaboration

Product safety requires close coordination across commercial, operational, legal, customer, and technical functions. The role will work with Selling Partner, Business, Legal, Customer Service, and Technology teams to ensure product safety requirements are understood and incorporated into relevant processes. The position requires the ability to manage multiple priorities, resolve complex risk questions, and influence stakeholders across a fast-moving regional organization.

A Day in the Life

Daily work centers on ensuring products offered to customers across Africa, the Middle East, and Türkiye meet applicable safety requirements. This includes investigating higher-risk product categories, reviewing safety signals, assessing regulatory considerations, and determining suitable risk controls. The role combines independent risk judgement with cross-functional collaboration and direct regulatory engagement. Fluency in Arabic and English is required to work effectively with both internal stakeholders and regulatory authorities across the region.

Basic Qualifications

• Bachelor 's degree or equivalent.
• 6 years of program or project management experience.
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
• Fluency in Arabic and English.

Preferred Qualifications

• 5 years of experience in compliance program management, legal, governance, audit, risk-loss prevention, or an equivalent field.
• 3 years of experience defining program requirements and using data and metrics to drive improvements.
• Professional auditing qualification or similar risk or compliance credentials.
• Experience with SQL and Microsoft Excel.

Risk and Compliance Capabilities

• Product safety risk assessment.
• Regulatory compliance management.
• Product testing evaluation.
• Compliance program development.
• Product recall and safety issue management.
• Regulatory authority engagement.
• Risk-based controls and mitigation.
• Program and project management.
• Audit, governance, and compliance processes.
• Data and metrics analysis.
• SQL and Microsoft Excel.
• Cross-functional stakeholder management.
• Arabic and English communication.

About the Team

The regional team works to ensure products offered across Africa, the Middle East, and Türkiye meet applicable safety and legal requirements. It collaborates with retail, operations, legal, technology, and other partners to identify product risks, address compliance issues, and prevent unsafe or non‑compliant products from reaching customers.

About the Company

Amazon operates technology, e-commerce, logistics, and customer-focused businesses across global markets. This Dubai position supports regional product safety and compliance across AMET, with the source vacancy identifying Amazon Middle East and North Africa FZ-LLC - F52 as the employing company.