Human Rights Compliance Manager - Supply Chain

Amazon UAE; Dubai; On-site; AED 246,000 - 357,000; Full time

Job summary

Amazon UAE is seeking a Human Rights Compliance Manager - Supply Chain to oversee due diligence, investigations, remediation and supplier accountability across complex global supply chains in the AMET region. The role focuses on protecting workers, strengthening supply chain resilience and supporting responsible business practices within Amazon’s governance framework.

The ideal candidate will manage cases end-to-end, coordinate with Legal, PR, HR and sourcing teams, and apply international

Qualifications

• Experience in compliance program management, governance, legal, audit, risk or remediation.
• Demonstrated background managing investigations, issue resolution or remediation programs.
• Strong working knowledge of human rights principles, labor standards and remediation methods.
• Experience investigating sensitive allegations and assessing supporting evidence.
• Proven ability to coordinate with Legal, PR, HR, sourcing and other cross-functional stakeholders.

Responsibilities

• Manage a portfolio of human rights and environmental impact cases from intake through final verification and closure.
• Serve as the case-level Single Threaded Leader for escalated supply chain matters in the region.
• Assess allegations, audit findings, worker grievances and external escalations against HR criteria.
• Coordinate investigations into alleged human rights, labor or environmental impacts.
• Work with suppliers to establish corrective action plans and preventive measures.
• Verify evidence and ensure effective remediation and closure of cases.

Skills

Human rights compliance

Risk management

Investigations

Remediation

Data integrity

Stakeholder coordination

Case management

Supplier engagement

Environmental due diligence

SLA management

Job description

Human Rights Compliance Manager - Supply Chain Job Snapshot Role: Human Rights Compliance Manager - Supply Chain Location: Dubai, United Arab Emirates Industry: Internet Function: Risk Management-Compliance Experience: Relevant experience in compliance, investigations, audit, governance, risk or remediation programs Job Type: Full-time.

Position Overview: Human Rights Compliance Manager - Supply Chain in Dubai, United Arab Emirates is an Internet opportunity focused on human rights due diligence, supplier remediation, investigations and social impact risk management across complex global supply chains. Amazon is hiring an experienced compliance professional to manage human rights and environmental impact cases, coordinate investigations, oversee corrective and preventive actions, strengthen supplier accountability and support responsible business practices across the AMET region.

Job Details: Country: United Arab Emirates City: Dubai Industry: Internet Function: Risk Management-Compliance Salary: 22000-32000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time.

Role Context: The Human Rights Compliance Manager acts as the central owner for individual human rights and environmental impact cases within Amazon ‘s Global Remediation and Investigation Team. The position manages cases from initial intake and risk assessment through investigation, remediation, verification and stakeholder response. By combining human rights expertise with structured case management and supplier engagement, the role helps protect workers, strengthen supply chain resilience, maintain customer trust and improve the effectiveness of Amazon ‘s wider sustainability and responsible sourcing programs.

Key Responsibilities

• Manage a portfolio of human rights and environmental impact cases from initial intake through final verification and closure.
• Serve as the case-level Single Threaded Leader for escalated supply chain matters within the assigned region.
• Assess allegations, audit findings, worker grievances and external escalations against established human rights criteria.
• Determine appropriate investigation and remediation approaches based on case severity, available evidence and operational risk.
• Coordinate investigations into alleged human rights, labor or environmental impacts.
• Work directly with suppliers and service providers to establish practical corrective action plans.
• Develop preventive measures that address underlying causes rather than only immediate compliance gaps.
• Verify evidence demonstrating that identified findings and escalated issues have been effectively resolved.
• Conduct supplier or service provider site visits when direct assessment or remediation guidance is required.
• Evaluate remediation effectiveness and determine whether additional actions are necessary before case closure.
• Manage cases within established service level requirements while maintaining investigation quality and documentation standards.
• Apply existing remediation frameworks consistently while adapting approaches to unique case circumstances.
• Maintain complete case histories with clear evidence, decisions, rationale, actions and outcomes.
• Protect data integrity within case management systems used for human rights due diligence and trend analysis.
• Identify recurring themes across the case portfolio and elevate systemic risks to regional remediation leadership.
• Analyze case information to uncover emerging labor, supplier or social impact concerns.
• Contribute practical lessons from completed cases to standardized remediation protocols and operational guidance.
• Recommend improvements to standard operating procedures, case frameworks and investigation processes.
• Collaborate with Legal, PR, HR, sourcing and other internal teams when cases involve complex stakeholder considerations.
• Build alignment among stakeholders where legal, reputational, commercial or operational priorities differ.
• Support stakeholder response coordination during sensitive or escalated human rights matters.
• Engage suppliers professionally while maintaining clear expectations for corrective action and evidence.
• Apply Amazon ‘s Global Human Rights Principles and Supply Chain Standards when evaluating supplier-related impacts.
• Support integration of human rights and environmental due diligence into wider business processes.
• Maintain awareness of international labor standards and established human rights frameworks.
• Share operational knowledge through case shadowing, informal coaching and team discussions.
• Mentor junior specialists when required and help improve consistency in case handling.
• Participate in initiatives that strengthen the Human Rights and Social Impact program ‘s investigation and remediation capability.

Ideal Profile

• Experience in compliance program management, governance, legal, audit, risk, loss prevention or a closely related field.
• Demonstrated background managing investigations, issue resolution or remediation programs.
• Strong working knowledge of human rights principles, labor standards and remediation methods.
• Experience investigating sensitive allegations and assessing supporting evidence.
• Proven ability to coordinate effectively with Legal, PR, HR, sourcing and other cross-functional stakeholders.
• Strong analytical capability with the ability to recognize patterns across multiple cases and data sources.
• Able to manage several active investigations simultaneously while meeting established SLA requirements.
• Strong written documentation skills with the ability to record evidence, findings and decisions clearly.
• Comfortable making case-level decisions independently within established frameworks.
• Willingness to travel to supplier facilities when investigation or remediation activities require site presence.
• Experience using case management systems and maintaining high data quality standards.
• Professional auditing, risk or compliance credentials are advantageous.
• Knowledge of ILO standards, UN Guiding Principles on Business and Human Rights or comparable international frameworks is preferred.
• Previous exposure to global supply chains, manufacturing or supplier compliance environments is valuable.
• Experience supporting crisis communication or complex stakeholder coordination during escalations is beneficial.
• Fluency in Hindi, Bengali or Nepali would be advantageous.

Skills Set

• Human rights compliance
• Risk Management-Compliance
• Human rights due diligence
• Supply chain compliance
• Supplier remediation
• Case management
• Compliance investigations
• Corrective action plans
• Preventive action planning
• Root cause analysis
• Labor standards
• Worker grievance assessment
• Audit finding remediation
• Supplier investigations
• Evidence verification
• Human rights risk assessment
• Environmental due diligence
• Stakeholder coordination
• Cross-functional investigations
• Supplier engagement
• Remediation frameworks
• Global Human Rights Principles
• Supply Chain Standards
• ILO standards
• UN Guiding Principles
• SLA management
• Data integrity
• Case management systems
• Trend analysis
• Compliance documentation
• Process improvement
• Investigation reporting
• Social impact
• Responsible sourcing
• Crisis stakeholder coordination

Why Join Us

This role provides an opportunity to work at the intersection of sustainability, responsible sourcing and global supply chain governance within a major technology and commerce organization. The position offers direct involvement in complex human rights investigations, supplier remediation and environmental due diligence while providing exposure to cross-border supply chain risks and senior stakeholder engagement. It is particularly suited to compliance professionals who want to build deeper expertise in responsible business practices while contributing to measurable social impact across the Internet sector.

About the Company

Amazon is a global technology and commerce company serving customers through e-commerce, cloud technology, logistics and digital services. Its Worldwide Sustainability organization works across the business to reduce environmental and social impacts, strengthen responsible supply chain practices and advance long-term sustainability commitments across Amazon ‘s global operations.