Human Rights Compliance Manager - AMET

Amazon UAE; Dubai; On-site; AED 26,000 - 40,000; Full time

Job summary

Amazon in Dubai, United Arab Emirates seeks a Human Rights Compliance Manager to lead due diligence, remediation, and investigations across AMET. You will own complex human rights cases from intake through closure, coordinating with legal, HR, sourcing and sustainability teams.

You will strengthen responsible business practices across the supply chain, manage case records, verify remediation effectiveness, and report on trends to Regional leads in a fast-paced, global logistics environment.

Qualifications

• Professional experience in human rights compliance, social compliance, responsible sourcing, investigations, remediation, ESG, or related risk management.
• Strong understanding of human rights and environmental due diligence within complex supply chains.
• Experience managing compliance cases, supplier investigations, grievances, or audit-related remediation is highly relevant.
• Able to assess allegations objectively and determine appropriate investigative and corrective actions.
• Practical experience working directly with suppliers, contractors, or service providers on compliance improvements.

Responsibilities

• Manage a portfolio of human rights and environmental compliance cases from initial intake through resolution and verification.
• Serve as the primary case owner for matters meeting Human Rights and Social Impact escalation criteria.
• Review audit findings, worker grievances, external allegations, supplier escalations, and other non-audit information sources.
• Assess the severity and credibility of reported impacts and determine appropriate investigation and remediation pathways.
• Coordinate investigations into alleged human rights or environmental violations where additional evidence is required.
• Make case-level decisions on investigation approach, corrective actions, and remediation plans within established frameworks.
• Work directly with suppliers and service providers to address identified compliance failures.
• Develop corrective actions that resolve immediate concerns while introducing preventive measures against recurrence.
• Identify underlying causes of supplier or operational compliance failures and ensure remediation addresses those causes.
• Gather and verify evidence demonstrating that audit findings, escalations, and agreed corrective actions have been resolved.
• Conduct site visits when required to evaluate conditions, provide guidance, and validate remediation effectiveness.
• Track cases against applicable SLA requirements while maintaining investigation and documentation quality.
• Maintain comprehensive case records including decisions, supporting evidence, remediation actions, and closure rationale.

Skills

Human rights compliance

Supply chain due diligence

Social compliance

Environmental due diligence

Case management

Investigation

Remediation

Root cause analysis

Stakeholder management

SLA management

Job description

Human Rights Compliance Manager - AMET Job Snapshot Role: Human Rights Compliance Manager - AMET Location: Dubai, United Arab Emirates Industry: Logistics and Supply Chain Function: Risk Management-Compliance Experience: Experience in human rights compliance, investigations, remediation, supply chain due diligence, or related risk management Job Type: Full-time

Position Overview Human Rights Compliance Manager - AMET in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity focused on human rights due diligence, environmental and social impact remediation, supplier investigations, and compliance case management across Africa, Middle East, and Turkey. Amazon is hiring an experienced compliance professional to manage complex human rights cases from intake through investigation, corrective action, remedy, verification, and stakeholder response while strengthening responsible business practices across the supply chain.

Job Details

Country: United Arab Emirates City: Dubai Industry: Logistics and Supply Chain Function: Risk Management-Compliance Salary: 26000-40000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Human Rights Compliance Manager will serve as the case-level Single Threaded Leader within Amazon 's Global Remediation and Investigation Team, taking ownership of significant human rights and environmental impact cases across the AMET region. The role covers the full impact-management lifecycle, including assessment, investigation, corrective action planning, root cause remediation, evidence verification, stakeholder coordination, and final case closure. Strong judgment is essential because individual cases may involve suppliers, service providers, workers, legal teams, sourcing organizations, communications teams, and other business stakeholders with different priorities.

Key Responsibilities

• Manage a portfolio of human rights and environmental compliance cases from initial intake through resolution and verification.
• Serve as the primary case owner for matters meeting Human Rights and Social Impact escalation criteria.
• Review audit findings, worker grievances, external allegations, supplier escalations, and other non-audit information sources.
• Assess the severity and credibility of reported impacts and determine appropriate investigation and remediation pathways.
• Coordinate investigations into alleged human rights or environmental violations where additional evidence is required.
• Make case-level decisions on investigation approach, corrective actions, and remediation plans within established frameworks.
• Work directly with suppliers and service providers to address identified compliance failures.
• Develop corrective actions that resolve immediate concerns while introducing preventive measures against recurrence.
• Identify underlying causes of supplier or operational compliance failures and ensure remediation addresses those causes.
• Gather and verify evidence demonstrating that audit findings, escalations, and agreed corrective actions have been resolved.
• Conduct site visits when required to evaluate conditions, provide guidance, and validate remediation effectiveness.
• Track cases against applicable SLA requirements while maintaining investigation and documentation quality.
• Maintain comprehensive case records including decisions, supporting evidence, remediation actions, and closure rationale.
• Protect data integrity within case management systems used for human rights due diligence and trend analysis.
• Identify recurring patterns across the case portfolio and elevate systemic risks to Regional Remediation Leads.
• Contribute operational insights to standardized remediation protocols, SOPs, frameworks, and guidance materials.
• Work with Legal, Public Relations, Human Resources, sourcing, sustainability, and business teams on complex remediation matters.
• Navigate competing stakeholder priorities while maintaining focus on effective remedy and responsible business standards.
• Support stakeholder communications and coordinated responses related to significant human rights cases.
• Provide knowledge transfer, case shadowing, and informal coaching to less experienced specialists where required.

Ideal Profile

• Professional experience in human rights compliance, social compliance, responsible sourcing, investigations, remediation, ESG, or related risk management.
• Strong understanding of human rights and environmental due diligence within complex supply chains.
• Experience managing compliance cases, supplier investigations, grievances, or audit-related remediation is highly relevant.
• Able to assess allegations objectively and determine appropriate investigative and corrective actions.
• Practical experience working directly with suppliers, contractors, or service providers on compliance improvements.
• Strong analytical judgment when reviewing evidence, identifying root causes, and verifying case closure.
• Comfortable making independent decisions within established policies and escalation frameworks.
• Experienced in maintaining detailed case documentation and reliable compliance records.
• Strong stakeholder management skills across legal, HR, sourcing, communications, sustainability, and operational functions.
• Able to balance thorough investigation with time-sensitive SLA requirements.
• Capable of operating across different cultural, legal, and market environments within the AMET region.
• Willing to conduct site visits and engage directly with affected operational environments when necessary.
• Strong written communication skills for case narratives, remediation documentation, and senior stakeholder updates.

Skills Set

• Human rights compliance
• Supply chain due diligence
• Social compliance
• Environmental due diligence
• Human rights investigations
• Case management
• Supplier remediation
• Corrective action planning
• Preventive action planning
• Root cause analysis
• Worker grievance management
• Audit finding remediation
• Evidence verification
• Responsible sourcing
• Supplier compliance
• Risk assessment
• Escalation management
• SLA management
• Compliance documentation
• Case data integrity
• Stakeholder management
• Cross-functional collaboration
• Legal coordination
• Human Resources coordination
• Sourcing collaboration
• Site assessments
• Remediation effectiveness
• Trend analysis
• SOP improvement
• Human rights risk management

Why Join Us

This role offers the opportunity to influence how human rights and environmental responsibilities are managed across a large international Logistics and Supply Chain network. The position combines hands-on investigation and remediation with broader work on supplier standards, systemic risk identification, due diligence processes, and responsible business practices. For a compliance professional, it provides meaningful regional scope, complex case ownership, exposure to senior and cross-functional stakeholders, and the opportunity to contribute directly to programs designed to improve working conditions, strengthen supply chain accountability, and support Amazon 's long-term sustainability commitments.

About the Company

Amazon is a global technology, e-commerce, fulfillment, and logistics organization with operations and supply chains spanning numerous countries and industries. Its Worldwide Sustainability organization manages environmental and social impact programs, while the Human Rights and Social Impact function develops standards, due diligence processes, investigations, and remediation approaches designed to strengthen respect for human rights throughout Amazon 's value chain.