Manager - Social Compliance and Human Rights

Majid Al Futtaim; Dubai; On-site; AED 22,000 - 32,000; Full time

Job summary

Majid Al Futtaim in Dubai invites a Manager - Social Compliance and Human Rights to lead risk-based controls across the supplier network. You will assess social compliance, investigate worker concerns, and drive remediation in line with international labor standards.

The role collaborates with Legal, Sustainability, Procurement, Operations, Risk, and HR to strengthen responsible sourcing, monitor audits, and report on key risk indicators. Fluency in English is required; Arabic skills are a plus.

Qualifications

• Bachelor’s degree in a relevant field.
• Practical knowledge of international labor and human rights frameworks.
• Experience with SA8000, APSCA, ISO 45001, SMETA, Sedex is advantageous.

Responsibilities

• Conduct social compliance and human rights risk assessments across suppliers, operations, and relevant geographic markets.
• Maintain supplier risk registers and prioritize reviews according to identified labor, sourcing, and compliance exposure.
• Lead supplier Pre-Qualification Assessments and evaluate compliance with established social responsibility requirements.
• Monitor adherence to the Human Rights Policy, supplier code of conduct, ethical recruitment standards, and applicable labor requirements.
• Review supplier audit findings and determine appropriate follow-up actions according to severity and risk.
• Develop corrective action plans with responsible stakeholders and monitor remediation through agreed completion dates.
• Track repeated or unresolved compliance findings and elevate significant risks to appropriate leadership.
• Coordinate remediation measures where investigations identify deficiencies or adverse worker impacts.

Skills

Social compliance

Human rights due diligence

Responsible sourcing

Supplier risk assessment

Audits

Remediation management

Worker interviews

Grievance investigations

Ethical recruitment

Labor standards

UN Guiding Principles

ILO Conventions

SA8000

APSCA

ISO 45001

SMETA

Sedex

Supplier risk registers

Adverse media monitoring

Compliance reporting

Social performance reporting

ESG coordination

Stakeholder engagement

Supplier training

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Job Snapshot

Role: Manager - Social Compliance and Human Rights Location: Dubai, United Arab Emirates Industry: Retail Function: Other Experience: Minimum 2 years Job Type: Full-time

Position Overview

Manager - Social Compliance and Human Rights in Dubai, United Arab Emirates is a Retail hiring opportunity focused on human rights governance, responsible sourcing, supplier social compliance, labor standards, ethical recruitment, and remediation across regional operations. Majid Al Futtaim is seeking a compliance professional to strengthen risk-based controls, assess third-party suppliers, manage corrective actions, investigate worker concerns, and support responsible business practices across multiple geographies.

Job Details

Country: United Arab Emirates City: Dubai Industry: Retail Function: Other Salary: 22000-32000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Manager - Social Compliance and Human Rights helps protect responsible employment and sourcing standards throughout Majid Al Futtaim Retail and its supplier network. The position develops and maintains a structured approach for identifying social risks, evaluating suppliers, investigating concerns, and ensuring remediation where labor or human rights requirements are not being met. The role connects Procurement, Legal, Sustainability, Operations, Risk, and Human Resources teams with suppliers and other stakeholders. Effective oversight helps reduce regulatory, ethical, operational, and reputational exposure while strengthening transparency and responsible sourcing practices across the business.

Key Responsibilities

• Conduct social compliance and human rights risk assessments across suppliers, operations, and relevant geographic markets.
• Maintain supplier risk registers and prioritize reviews according to identified labor, sourcing, and compliance exposure.
• Lead supplier Pre-Qualification Assessments and evaluate compliance with established social responsibility requirements.
• Monitor adherence to the Human Rights Policy, supplier code of conduct, ethical recruitment standards, and applicable labor requirements.
• Review supplier audit findings and determine appropriate follow-up actions according to severity and risk.
• Develop corrective action plans with responsible stakeholders and monitor remediation through agreed completion dates.
• Track repeated or unresolved compliance findings and elevate significant risks to appropriate leadership.
• Conduct or support worker interviews to understand employment conditions, recruitment practices, and potential rights concerns.
• Participate in grievance investigations while maintaining appropriate confidentiality, objectivity, and documentation.
• Coordinate remediation measures where investigations identify deficiencies or adverse worker impacts.
• Work closely with Legal, Procurement, Sustainability, Operations, Risk, and HR teams on compliance priorities.
• Support responsible sourcing decisions by providing clear assessments of supplier social performance and risk.
• Develop social compliance training for internal teams, suppliers, and other relevant business partners.
• Organize awareness initiatives and supplier forums covering human rights, ethical recruitment, labor practices, and remediation expectations.
• Monitor developments relating to adverse media, supplier conduct, and emerging social compliance risks.
• Prepare management dashboards and reports summarizing assessments, findings, corrective actions, and key risk indicators.
• Contribute to annual social performance reporting with accurate compliance and remediation information.
• Maintain records supporting governance reviews, investigations, audits, and management assurance activities.
• Coordinate multiple compliance workstreams across different countries while maintaining consistent standards and follow-up.

Ideal Profile

The role requires at least 2 years of relevant experience in Human Rights Compliance, Social Compliance, Occupational Health and Safety, responsible sourcing, supplier governance, or a closely related compliance environment. Candidates should hold a bachelor 's degree and demonstrate practical knowledge of international labor and human rights frameworks. Professional exposure to SA8000, APSCA, ISO 45001, SMETA, Sedex, or comparable standards and assessment systems would be advantageous. A strong working understanding of the UN Guiding Principles on Business and Human Rights, ILO Conventions, Employer Pays Principle, ethical recruitment practices, and supplier social compliance frameworks is important. Experience conducting risk assessments, supplier audits, investigations, worker interviews, and corrective action monitoring will support effective performance. The position also requires strong analytical judgment and the ability to communicate sensitive findings clearly to different stakeholder groups. Fluent English communication is required. Hindi or Urdu language capability would be an advantage when engaging with workers and stakeholders across relevant markets.

Skills Set

• Social compliance
• Human rights due diligence
• Responsible sourcing
• Supplier compliance
• Supplier risk assessment
• Social compliance audits
• Supplier Pre-Qualification Assessments
• Corrective action plans
• Remediation management
• Worker interviews
• Grievance investigations
• Ethical recruitment
• Labor standards
• Human Rights Policy compliance
• Supplier code of conduct
• UN Guiding Principles
• ILO Conventions
• Employer Pays Principle
• SA8000
• APSCA
• ISO 45001
• SMETA
• Sedex
• Supplier risk registers
• Adverse media monitoring
• Compliance reporting
• Social performance reporting
• ESG coordination
• Stakeholder engagement
• Supplier training
• Microsoft Excel
• Microsoft PowerPoint

Why Join Us

Social compliance has become increasingly important within large Retail supply chains as businesses strengthen oversight of labor practices, responsible sourcing, ethical recruitment, and supplier accountability. This role offers direct involvement in developing compliance systems that influence both operational risk management and responsible business performance. Majid Al Futtaim provides exposure to a geographically diverse retail and supplier network, allowing the successful candidate to work across human rights assessments, investigations, supplier engagement, training, governance, and sustainability priorities while building specialist regional compliance expertise.

About the Company

Majid Al Futtaim is a leading regional group with businesses across retail, properties, communities, entertainment, and lifestyle sectors. Its retail operations are supported by extensive supplier and sourcing networks, making responsible procurement, human rights governance, ethical labor practices, and effective social compliance important components of sustainable business performance.