Human Resources Officer

JA Resorts & Hotels; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

JA Hatta Fort Hotel, part of JA Resorts & Hotels, seeks an HR Officer to support associates, coordinate HR processes, and foster a positive workplace culture. The role involves handling HR tasks, engagement activities, and documentation to ensure a smooth colleague experience.

Ideal candidates have 1–2 years in HR, strong MS Office skills, and excellent English communication. A UAE driving license is a plus, and confidentiality is essential in all HR matters.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of HR experience.
• Strong MS Office skills.
• Good written and verbal English communication.
• Strong organizational and administrative abilities.
• Positive attitude with a genuine passion for helping people.
• Ability to handle confidential information with professionalism and care.

Responsibilities

• Managing end-to-end vacation process from requests to flight ticket issuance.
• Assisting with daily HR operations.
• Supporting associates with HR-related queries and documentation.
• Coordinating employee engagement activities and celebrations.
• Preparing certificates, birthday cards, name badges, and communications.
• Assisting with attendance and payroll submissions.
• Supporting employee relations matters and investigations.
• Coordinating transportation requests and other services.
• Maintaining accurate HR records and filing systems.
• Collaborating with hotel teams to deliver a seamless associate experience.

Skills

Microsoft Office

English communication

Organizational skills

Positive attitude

Confidentiality

Education

High School Diploma or equivalent

Job description

Job Description:

Human Resources Officer

JA Hatta Fort Hotel

Be the Heart of Our Colleague Experience

At JA Hatta Fort Hotel, hospitality begins long before a guest arrives. It starts with the people who make every experience possible.

We're looking for a Human Resources Officer who brings energy, care, and attention to detail to every interaction. Whether supporting associates, coordinating HR processes, or helping create a positive workplace culture, you'll be part of a team committed to making a real difference.

If you're ready to grow your HR career in an environment that is Fresh, Warm and Real, join us as we continue Giving Our All, every day, for every guest and every associate.

What You'll Do

As an HR Officer, you'll play a key role in ensuring our associates feel supported throughout their journey with JA by:

• Managing the end-to-end vacation process, from requests to flight ticket issuance
• Assisting with the daily operations of the Human Resources Department
• Supporting associates with HR-related queries, requests, and documentation
• Coordinating employee engagement activities, recognition programs, and celebrations
• Preparing certificates, birthday cards, name badges, and associate communications
• Assisting with attendance administration and payroll-related submissions
• Supporting employee relations matters, disciplinary meetings, and investigations
• Coordinating transportation requests and other associate services
• Maintaining accurate HR records, filing systems, and departmental documentation
• Working closely with teams across the hotel to deliver a seamless associate experience

What We're Looking For

Qualifications

• High School Diploma or equivalent

Experience

• 1-2 years of experience in Human Resources

Skills

• Strong Microsoft Office skills
• Good written and verbal English communication skills
• Strong organizational and administrative abilities
• Positive attitude with a genuine passion for helping people
• Ability to handle confidential information with professionalism and care

Ideal Candidate Profile

In addition to the required HR experience, the ideal candidate will have:

• Learning & Development experience or exposure
• A valid UAE Driving Licence

A genuine passion for supporting people and creating positive workplace experiences

Why Join JA?

At JA, we believe great hospitality starts with great people. We foster a culture where individuals are valued, supported, and empowered to grow. If you're passionate about creating positive experiences, building meaningful connections, and making a difference behind the scenes, you'll feel right at home with us.

Fresh. Warm. Real.

Thats how we welcome our guests. Thats how we care for our colleagues.

Giving Our All.

Thats how we support our people.

Bring your passion for people and become part of the JA family. Together, well continue creating extraordinary experiences by Giving Our All, every single day.