HR Systems Administrator

Expro; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Expro seeks an HR Systems Administrator to manage SuccessFactors, support HR operations and ensure data integrity across countries. You will configure the system, prepare reports, and drive improvements in HRIS processes while coordinating with HR SMEs and training teams.

The role emphasizes privacy compliance and timely issue resolution. The ideal candidate has 2+ years in HRIS/HCM, solid English communication, and experience with SAP SuccessFactors, Excel, and reporting tools within a global

Qualifications

• Holds an HR or information systems qualification.
• 2+ years’ experience in HR/HRIS with strong data flows.
• Proficient with HRIS and HR analytics; SAP SuccessFactors preferred.
• Experience with users across multiple countries; strong English.

Responsibilities

• Administer, support and optimize the SuccessFactors HRIS.
• Troubleshoot issues and coordinate with HR and SMEs for fixes.
• Maintain data integrity and conduct routine system audits.
• Develop and update HRIS user guides and training materials.
• Provide management reports and respond to ad hoc requests.
• Ensure compliance with data privacy and internal audits.

Skills

English communication

Data analysis

Process improvement

Team collaboration

Education

HR or Information Systems qualification

Tools

HRIS administration

SAP SuccessFactors

MS Excel

Reporting tools

Job description

Job Description

We know it's our people that make Expro great, and we offer a fulfilling career across all disciplines of our international organization.

We're at the heart of the energy transition, developing and delivering future-facing technologies in support of a more sustainable future for us all. From ground-breaking use of our technologies and expertise, through to tremendous community partnerships, we take our responsibilities as a Citizen of the World seriously.

Our rich history is built on decades of experience, teamwork and outstanding performance… and our future is built on people like you!

Overall Purpose of the Job

The HR Systems Administrator is responsible for the administration, support, and optimization of the Human Resources Information System - SuccessFactors. This role serves as a point-of-contact for HR systems and ensures data integrity, system configuration, reporting, and process improvement.

Key Activities And Accountabilities

• Act as custodian of the HR Systems Admin ticketing system ensuring timely response to queries and issues. Troubleshoot problems, analyse issues and provide solutions, escalating to next level support where necessary. Conduct system audits on a routine basis, with follow up to the HR team for corrections in line with findings.
• Maintain understanding of Group HR processes and procedures to ensure HRIS functionality and use, is fit for purpose.
• Keep up to date with new functionality and releases from the HRIS provider. Communicating relevant information to the HR management team / Subject Matter Expert (SME).
• Analyse user requirements, current procedures and problem areas to further automate processing and suggest improvements to existing HRIS to HR management team / SME.
• Assist with review, development, testing and rollout of revised functionality of HRIS.
• Update and communicate HRIS user guides, including those for HR, managers and employees, on a regular basis and as functionality changes.
• Act as focal point for the coordination of user training and its delivery in conjunction with HR management team / SME.
• Provide management reports in their agreed format as per schedule; process ad hoc requests for reports ensuring accuracy and timely delivery.
• Undertake ad hoc projects related to the HRIS.
• Ensure compliance with data privacy regulations and internal audit requirements.
• Manage user access and security roles Drive automation and process efficiency initiatives across HR functions

Job Knowledge And Qualifications

• Holds an HR or information systems related qualification
• 2+ years’ experience within a related working environment (HR and/or HRIS role) with a strong understanding of HR processes and data flows
• Proficient in the use, maintenance and administration of a recognised HRIS and/or has HRIS configuration experience. Preferably 2+ years SAP SuccessFactors
• Experienced in working with users across different countries
• Effective communication skills (must be proficient in English)
• Proficient in Microsoft office (Excel, Word)

At Expro, we live by our values, People, Performance, Planet and Partnerships. People are always at the heart of our success.

Expro is an Equal Opportunity Employer. Employment decisions relating to qualified candidates are made fairly and consistently.

Diversity and inclusiveness is important to our current and future success by providing varied experiences, ideas and insights to inform decisions, identify new approaches and solve business challenges.

Find us at the following

Requirements