HR Operations and Methods Officer

SmartRecruiters, Inc.; Dubai; On-site; AED 335,000 - 614,000; Full time

Job summary

Our client in the United Arab Emirates seeks an experienced HR Governance Lead to review and streamline HR policies, ensuring compliance with labour laws and internal standards. You will shape salary frameworks, promotions, and career paths while aligning expatriate programs with corporate policies.

You will partner with HR and HQ to standardize processes, drive continuous improvement, and enhance the employee experience across international operations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 6–10 years of experience in Human Resources; international experience desirable.
• Experience in HR policies review, job evaluation, promotion frameworks, and expatriate mobility.

Responsibilities

• Review, update, and streamline HR policies, procedures, guidelines, and HR documentation.
• Ensure compliance with labour laws, internal standards, and HR best practices.
• Identify opportunities to simplify and improve HR processes and employee experience.
• Develop governance frameworks and HR operating procedures for consistency and transparency.
• Develop and implement structured salary range frameworks aligned with job grades and compensation principles.
• Establish guidelines for recruitment offers, salary positioning, promotions, and career progression.
• Analyze compensation data to ensure competitiveness and internal equity.
• Design and maintain compensation tools, bands, and decision matrices.
• Develop HR governance principles and supporting documentation.
• Partner with HR, management, and HQ to align local practices with corporate policies.
• Review and enhance expatriate management policies and processes.
• Support mobility activities including onboarding, relocation, allowances, benefits, repatriation, and policy administration.
• Promote a consistent, employee-focused expatriate lifecycle management approach.
• Recommend improvements to expatriate programs based on best practices.

Skills

Policy review

Job evaluation

Compensation governance

Expatriate mobility

Employee relations

HR operations

Process improvement

Change management

Stakeholder management

Project management

Analytical skills

Communication

Education

Bachelor's degree in HR or related field

Job description

Our client is a global multi-energy company operating large-scale refining and petrochemical facilities. It transforms crude oil into fuels and essential industrial products through highly integrated and technologically advanced operations. The organisation is recognized for its strong HSE culture, operational excellence, and commitment to reducing environmental impact. Joining the company means contributing to complex international projects within a high-performance industrial environment.

Job Description

• Review, update, and streamline HR policies, procedures, guidelines, and HR documentation.
• Ensure compliance with labour laws, internal standards, and HR best practices
• Identify opportunities to simplify and improve HR processes and employee experience
• Develop governance frameworks and HR operating procedures to ensure consistency and transparency

Compensation Governance, Salary Frameworks & Career Progression:

• Develop and implement a structured salary range framework aligned with existing job grades and corporate compensation principles
• Establish guidelines and governance mechanisms to support consistent recruitment offers, salary positioning, promotion decisions and career progression pathways
• Analyze internal and external compensation data and recommend salary positioning frameworks that ensure competitiveness and internal equity
• Design and maintain compensation tools, salary bands, and decision matrices to support HR and management decision-making
• Develop HR governance principles and supporting documentation to standardize compensation-related decisions
• Partner with HR, management, and HQ stakeholders to ensure local practices remain aligned with corporate job grading and compensation policies
• Review and enhance expatriate management policies and processes
• Support mobility and assignment-related activities, including onboarding, relocation, allowances, benefits, repatriation, and policy administration
• Ensure a consistent and employee-focused approach to expatriate lifecycle management.
• Recommend improvements to expatriate programs based on best practices and business needs

Employee Relations & HR Operations:

• Act as a HR focal point for employees and managers.
• Support employee relations matters by providing guidance, policies, and practical HR solutions
• Handle employee inquiries and contribute to the resolution of workplace issues in a fair and professional manner
• Promote a positive employee experience through responsive and customer-focused HR services
• Support HR operations and continuous improvement initiatives across the employee lifecycle

HR Projects & Continuous Improvement:

• Participate in HR transformation and organizational effectiveness initiatives
• Analyze HR processes and recommend efficiency improvements
• Prepare reports, presentations, policies, and HR documentation as required
• Support change management and communication efforts related to HR initiatives

Qualifications

Required Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 6-10 years of experience in Human Resources
• Hands-on experience in:
  • HR policies and procedures review and implementation
  • Job evaluation, job grading, and organizational design
  • Promotion frameworks and compensation governance
  • Expatriate and international mobility management
  • Employee relations and HR operations
  • HR process improvement and HR methods
• Experience working in an international and multicultural environment is highly desirable
• Consulting or HR transformation experience would be an advantage
• Strong HR methods and organizational development expertise
• Customer-oriented mindset with a strong focus on employee experience
• Strong interpersonal and stakeholder management skills
• Project management and change management capabilities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Pragmatic, solution-oriented, and hands-on approach

Additional Information

Place of work : UAE