HR Operations and Methods Officer

SmartRecruiters, Inc.; United Arab Emirates; On-site; AED 300,000 - 520,000; Full time

Job summary

Our client is a global energy company seeking an HR governance professional in the UAE to lead policy reviews, ensure compliance, and drive compensation frameworks for fair and competitive offers.

You will design salary bands, manage expatriate policies, and partner with HQ to align local practices with global standards, while improving employee experience and HR operations.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6–10 years of experience in Human Resources.
• Hands-on experience in HR policies and procedures review and implementation.
• Job evaluation, job grading, and organizational design.
• Promotion frameworks and compensation governance.
• Expatriate and international mobility management.
• Employee relations and HR operations.
• HR process improvement and HR methods.
• Experience in international and multicultural environments is highly desirable.
• Consulting or HR transformation experience would be an advantage.
• Strong HR methods and organizational development expertise.
• Customer-oriented mindset with a strong focus on employee experience.
• Strong interpersonal and stakeholder management skills.
• Project management and change management capabilities.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Pragmatic, solution-oriented, and hands-on approach.

Responsibilities

• Review, update, and streamline HR policies, procedures, guidelines, and HR documentation.
• Ensure compliance with labour laws, internal standards, and HR best practices.
• Identify opportunities to simplify and improve HR processes and employee experience.
• Develop governance frameworks and HR operating procedures to ensure consistency and transparency.
• Develop salary range framework aligned with job grades and corporate compensation principles.
• Establish guidelines and governance mechanisms to support recruitment offers, salary positioning, promotions and career progression.
• Analyze internal and external compensation data and recommend salary positioning frameworks.
• Design and maintain compensation tools, salary bands, and decision matrices.
• Develop HR governance principles and documentation to standardize compensation decisions.
• Partner with HR, management, and HQ stakeholders to align local practices with corporate policies.
• Review and enhance expatriate management policies and processes.
• Support mobility and assignment-related activities, onboarding, relocation, allowances, benefits, repatriation, policy administration.
• Ensure expatriate lifecycle is employee-focused and aligned with business needs.
• Recommend improvements to expatriate programs based on best practices.

Skills

HR policies

Job evaluation

Mobility management

Employee relations

Process improvement

Stakeholder management

Project management

Change management

Analytical skills

Communication skills

Education

Bachelor's degree in HR / related field

Job description

Our client is a global multi-energy company operating large-scale refining and petrochemical facilities. It transforms crude oil into fuels and essential industrial products through highly integrated and technologically advanced operations. The organisation is recognized for its strong HSE culture, operational excellence, and commitment to reducing environmental impact. Joining the company means contributing to complex international projects within a high-performance industrial environment.

Job Description

• Review, update, and streamline HR policies, procedures, guidelines, and HR documentation.
• Ensure compliance with labour laws, internal standards, and HR best practices
• Identify opportunities to simplify and improve HR processes and employee experience
• Develop governance frameworks and HR operating procedures to ensure consistency and transparency

Compensation Governance, Salary Frameworks & Career Progression:

• Develop and implement a structured salary range framework aligned with existing job grades and corporate compensation principles
• Establish guidelines and governance mechanisms to support consistent recruitment offers, salary positioning, promotion decisions and career progression pathways
• Analyze internal and external compensation data and recommend salary positioning frameworks that ensure competitiveness and internal equity
• Design and maintain compensation tools, salary bands, and decision matrices to support HR and management decision-making
• Develop HR governance principles and supporting documentation to standardize compensation-related decisions
• Partner with HR, management, and HQ stakeholders to ensure local practices remain aligned with corporate job grading and compensation policies
• Review and enhance expatriate management policies and processes
• Support mobility and assignment-related activities, including onboarding, relocation, allowances, benefits, repatriation, and policy administration
• Ensure a consistent and employee-focused approach to expatriate lifecycle management.
• Recommend improvements to expatriate programs based on best practices and business needs

Employee Relations & HR Operations:

• Act as a HR focal point for employees and managers.
• Support employee relations matters by providing guidance, policies, and practical HR solutions
• Handle employee inquiries and contribute to the resolution of workplace issues in a fair and professional manner
• Promote a positive employee experience through responsive and customer-focused HR services
• Support HR operations and continuous improvement initiatives across the employee lifecycle

HR Projects & Continuous Improvement:

• Participate in HR transformation and organizational effectiveness initiatives
• Analyze HR processes and recommend efficiency improvements
• Prepare reports, presentations, policies, and HR documentation as required
• Support change management and communication efforts related to HR initiatives

Qualifications

Required Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 6-10 years of experience in Human Resources
• Hands-on experience in:
  • HR policies and procedures review and implementation
  • Job evaluation, job grading, and organizational design
  • Promotion frameworks and compensation governance
  • Expatriate and international mobility management
  • Employee relations and HR operations
  • HR process improvement and HR methods
• Experience working in an international and multicultural environment is highly desirable
• Consulting or HR transformation experience would be an advantage
• Strong HR methods and organizational development expertise
• Customer-oriented mindset with a strong focus on employee experience
• Strong interpersonal and stakeholder management skills
• Project management and change management capabilities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Pragmatic, solution-oriented, and hands-on approach

Additional Information

Place of work : UAE