SAP Administrator ( SuccessFactors )

Confidential; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Confidential is seeking an experienced SAP SuccessFactors Administrator & Configuration Specialist to manage and optimize our SAP SuccessFactors environment. The role requires 5+ years hands-on experience and proficiency across modules such as Employee Central, Performance & Goals, Onboarding 2.0, Compensation, and Learning.

You will work with HR, IT and business stakeholders to ensure system configurations align with HR policies, data privacy, and strategic initiatives, while supporting

Qualifications

• Bachelor's degree in HR/IT/CS/Business or related field.
• SAP SuccessFactors Certification is highly preferred.
• 5+ years hands-on SAP SuccessFactors Administration and Configuration.

Responsibilities

• Administer and maintain the SAP SuccessFactors environment.
• Configure and support modules based on business requirements.
• Manage setup, workflows, MDF objects, and RBPs.
• Support releases, tests, and upgrade activities.
• Develop and maintain reports and dashboards.
• Assist with integrations and data management.
• Provide Level 1-2 user support and training.

Skills

SAP SuccessFactors

RBP (Role-Based Permissions)

MDF (Metadata Framework)

Workflow Configuration

Reporting & Analytics

Data Security & Compliance

Integration Monitoring

Employee Central Administration

Education

Bachelor's Degree in HR/IT/CS/Business or related field

SAP SuccessFactors Certification

Tools

MS Excel

HRIS Reporting Tools

Data Import/Export Tools

Job description

We are seeking an experienced SAP SuccessFactors Administrator & Configuration Specialist with a minimum of 5 years of hands-on SAP SuccessFactors experience to manage, configure, maintain, and optimize the organization's SuccessFactors environment. The role will be responsible for system administration, configuration, enhancements, troubleshooting, integration support, reporting, and user support across various SuccessFactors modules.

The ideal candidate will work closely with HR, Payroll, IT, and business stakeholders to ensure the SAP SuccessFactors platform effectively supports business processes, compliance requirements, and strategic HR initiatives.

Key Responsibilities

System Administration & Configuration

• Administer and maintain the SAP SuccessFactors environment.
• Configure and support SuccessFactors modules based on business requirements.
• Manage system setup, workflows, business rules, MDF objects, role-based permissions (RBP), and data security.
• Configure employee data fields, organizational structures, approval workflows, and forms.
• Perform system testing, validation, and deployment of configuration changes.
• Ensure system configurations align with HR policies and business requirements.

Module Management

Provide administration and configuration support for one or more of the following modules:

• Employee Central (EC)
• Performance & Goals
• Onboarding 2.0
• Compensation
• Succession & Development
• Learning Management System (LMS)
• Time Management

System Enhancements & Projects

• Participate in SAP SuccessFactors implementation, enhancement, and upgrade projects.
• Analyze business requirements and recommend system solutions.
• Support release management activities and quarterly SAP SuccessFactors updates.
• Conduct impact assessments and regression testing following system changes.

Security & Compliance

• Manage Role-Based Permissions (RBP).
• Ensure compliance with company policies, HR procedures, and data privacy regulations.
• Conduct regular audits of system access and security controls.
• Maintain data integrity and confidentiality of employee records.

Reporting & Analytics

• Develop and maintain SAP SuccessFactors reports and dashboards.
• Create ad-hoc reports and workforce analytics.
• Support management reporting and HR metrics requirements.
• Ensure accuracy and reliability of HR data.

Integration & Data Management

• Support system integrations between SAP SuccessFactors and third-party applications.
• Monitor and troubleshoot data interfaces.
• Perform mass data uploads and data maintenance activities.
• Ensure data accuracy through regular audits and reconciliation processes.

User Support & Training

• Provide Level 1 and Level 2 support to HR users and employees.
• Investigate and resolve system issues in a timely manner.
• Develop user guides, process documentation, and training materials.
• Conduct end-user training sessions and knowledge-sharing workshops.

Qualifications:

Education

• Bachelor's Degree in Human Resources, Information Technology, Computer Science, Business Administration, or a related discipline.
• SAP SuccessFactors Certification is highly preferred.

Experience:

• Minimum 5 years of hands-on SAP SuccessFactors Administration and Configuration experience.
• Experience supporting at least 3 or more SAP SuccessFactors modules.
• Experience with HRIS implementations, enhancements, and support projects.
• Experience in multinational organizations is an advantage.

Technical Skills:

• SAP SuccessFactors Employee Central
• Role-Based Permissions (RBP)
• Business Rules Configuration
• MDF (Metadata Framework)
• Workflow Configuration
• People Profile Configuration
• Foundation Objects Configuration
• Reporting & Analytics
• Integration Monitoring
• Data Imports and Exports
• SAP SuccessFactors Release Management
• SAP Platform Administration
• Employee Data Management
• MS Excel and Reporting Tools

Preferred Certifications:

• SAP Certified Application Associate – SuccessFactors Employee Central
• SAP Certified Application Associate – Performance & Goals
• SAP HCM / SuccessFactors Implementation Certification