HR Operations Specialist

Tanqeeb; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Terracotta, a leading outsourcing and recruitment services provider in the UAE, seeks a White Collar HR Operations Specialist (Arabic Speaker) for onsite Abu Dhabi.

You will manage employee onboarding, client coordination, payroll inputs, and HR administration, ensuring a smooth joining process from offer to first day.

Fluency in English and Arabic is mandatory, with prior onboarding or payroll coordination experience considered a plus.

Qualifications

• Fluency in English and Arabic is mandatory.
• Experience in onboarding, HR operations, outsourcing, or employee coordination roles.
• Strong understanding of UAE visa and onboarding processes.
• Exposure to payroll coordination is an advantage.

Responsibilities

• Manage end-to-end onboarding and induction for outsourced employees.
• Coordinate joining formalities, documents, and induction sessions with clients.
• Act as the main point of contact for onboarding updates and manpower deployment.
• Coordinate visa processing, labour documentation, Emirates ID, medicals and related formalities.
• Support monthly payroll inputs such as attendance, leaves, new joiners and settlements.
• Maintain accurate employee records and HR documentation.

Skills

English-Arabic fluency

Onboarding experience

HR operations

Client coordination

Job description

At Terracotta – Driving Business Growth in Recruitment, Outsourcing & Corporate Services We are a leading outsourcing company in the UAE, delivering recruitment, manpower, visa outsourcing, EOR/PEO, business setup, PRO services, and corporate solutions across the region.

We are currently recruiting an White Collar HR Operations Specialist (Arabic Speaker) to join our growing outsourcing division. This role is ideal for a proactive, organized, and client-focused professional who can manage employee onboarding processes, client coordination, and administrative operations efficiently.

Position: White Collar Onboarding Specialist (Arabic Speaker) Location: Abu Dhabi (Onsite – Full Time) Employment Type: Full-Time Immediate Joiners Preferred

Key Responsibilities:

• Employee Onboarding & Induction
• Manage end-to-end onboarding process for outsourced employees
• Coordinate joining formalities, document collection, and induction sessions
• Ensure a smooth employee onboarding experience from offer acceptance to joining
• Client Coordination
• Act as the key point of contact for clients regarding onboarding updates and manpower deployment
• Coordinate requirements, joining schedules, and employee documentation with clients
• Maintain strong professional relationships with client stakeholders
• Visa & PRO Coordination
• Coordinate visa processing, labour documentation, Emirates ID, medicals, and related formalities
• Liaise with internal PRO teams and external stakeholders to ensure timely processing
• Track visa status and maintain accurate records
• Payroll & HR Administration
• Support monthly payroll inputs such as attendance, leaves, new joiners, and final settlements
• Maintain employee records and HR documentation accurately
• Assist with employee queries related to onboarding, payroll, and HR processes

Qualifications & Experience

• Fluency in English and Arabic is Mandatory
• Previous experience in onboarding, HR operations, outsourcing, or employee coordination roles
• Strong understanding of UAE visa and onboarding processes preferred
• Exposure to payroll coordination is an advantage
• Excellent communication and client handling skills
• Strong organizational and multitasking abilities
• Fast learner with a proactive attitude

Important Notes (Read Carefully)

• Role is onsite full-time in Abu Dhabi
• Immediate joiners will be given preference
• Candidates with outsourcing / manpower industry experience are highly preferred

At Terracotta, your voice counts, your ideas matter, and your success is celebrated.