HR Operations Manager

GRG International Pty Ltd; United Arab Emirates; On-site; AED 446,000 - 781,000; Full time

Job summary

GRG International Pty Ltd is seeking an HR Operations Manager to lead HR services across the UAE and selected GCC markets. You will ensure compliant, efficient operations, oversee the employee lifecycle, and drive a strong employee experience.

The role requires extensive HR operations expertise, regional experience, and a solid understanding of UAE labour law. You will collaborate with HRBPs, Finance, Legal and Payroll to streamline processes and governance.

Qualifications

• 8–12 years of HR experience with strong HR Operations exposure.
• 3+ years in a managerial or regional role.
• Experience covering multiple GCC countries and UAE labour law knowledge.
• Experience with payroll, HR systems, employee relations and compliance.

Responsibilities

• Lead end-to-end HR operations across the UAE and GCC markets.
• Oversee onboarding, transfers, promotions and offboarding processes.
• Manage payroll inputs, benefits administration, leaves and end-of-service processes.
• Ensure compliance with UAE and GCC labour laws, company policies and audits.
• Support employee relations, disciplinary and grievance matters.
• Maintain HRIS and provide HR reports and dashboards.
• Oversee visa, work permit and immigration processes with relevant teams.
• Standardise and improve HR processes, SOPs and service delivery.
• Partner with HRBPs, Finance, Legal, Payroll and business leaders across the region.

Skills

HR Operations

Stakeholder management

Governance & compliance

Process improvement

Analytical skills

Employee relations

Education

Bachelor's degree in HR or related field

CIPD/SHRM certification advantageous

Tools

HRIS

Payroll systems

Job description

HR Operations Manager

Role Purpose

Lead HR operations across the UAE and selected GCC markets, ensuring efficient HR service delivery, consistent processes, compliance with local labour laws, and a strong employee experience.

Key Responsibilities

• Manage end-to-end HR operations across multiple GCC countries.
• Oversee employee lifecycle processes including onboarding, transfers, promotions and offboarding.
• Manage payroll inputs, benefits administration, leave and end-of-service processes.
• Ensure compliance with UAE and GCC labour laws, company policies and audit requirements.
• Support employee relations, disciplinary and grievance matters.
• Maintain accurate HRIS and employee data and provide HR reports and dashboards.
• Oversee visa, work permit and immigration processes with relevant teams.
• Standardise and improve HR processes, SOPs and service delivery.
• Partner with HRBPs, Finance, Legal, Payroll and business leaders across the region.

Candidate Profile

• 8–12 years of HR experience, with strong HR Operations exposure.
• 3+ years in a managerial or regional role.
• Experience supporting multiple GCC countries.
• Strong knowledge of UAE labour law and wider GCC employment practices.
• Experience with payroll, HR systems, employee relations and HR compliance.
• Background in FMCG, food manufacturing, consumer goods, manufacturing or a similar fast-paced environment preferred.
• Bachelor's degree in HR, Business or related field; CIPD/SHRM is advantageous.

Key Competencies

• Strong operational HR expertise
• Multi-country stakeholder management
• HR governance and compliance
• Process improvement
• Strong analytical and problem-solving skills
• High attention to detail
• Excellent communication and employee relations capability