HR Operations Manager

GRG; Dubai; On-site; AED 300,000 - 460,000; Full time

Job summary

GRG is seeking an HR Operations Manager to lead HR service delivery across the UAE and select GCC markets. You will drive efficient operations, ensure legal compliance and deliver a superior employee experience.

The role requires strong HR governance, multi-country coordination and robust data reporting. You will partner with Finance, Legal and business leaders to optimize processes in a fast-paced environment.

Qualifications

• 8–12 years of HR experience with strong operations exposure.
• 3+ years in a managerial or regional role across GCC.
• Strong knowledge of UAE labour law and GCC practices.
• Experience with payroll, HR systems, and compliance.

Responsibilities

• Lead end-to-end HR operations across multiple GCC countries.
• Oversee onboarding, transfers, promotions and offboarding processes.
• Manage payroll inputs, benefits administration, leave and end-of-service processes.
• Ensure compliance with UAE and GCC labour laws, policies and audits.
• Support employee relations, disciplinary and grievance matters.
• Maintain HRIS and employee data; generate HR reports and dashboards.
• Oversee visa, work permit and immigration processes with relevant teams.
• Standardise and improve HR processes, SOPs and service delivery.
• Partner with HRBPs, Finance, Legal, Payroll and business leaders in the region.

Skills

HR Operations

Regional management

Payroll

HRIS

Employee relations

Compliance

Data analytics

Communication

Education

Bachelor’s degree in HR or Business

CIPD/SHRM (advantageous)

Job description

HR Operations Manager

Role Purpose

Lead HR operations across the UAE and selected GCC markets, ensuring efficient HR service delivery, consistent processes, compliance with local labour laws, and a strong employee experience.

Key Responsibilities

• Manage end-to-end HR operations across multiple GCC countries.
• Oversee employee lifecycle processes including onboarding, transfers, promotions and offboarding.
• Manage payroll inputs, benefits administration, leave and end-of-service processes.
• Ensure compliance with UAE and GCC labour laws, company policies and audit requirements.
• Support employee relations, disciplinary and grievance matters.
• Maintain accurate HRIS and employee data and provide HR reports and dashboards.
• Oversee visa, work permit and immigration processes with relevant teams.
• Standardise and improve HR processes, SOPs and service delivery.
• Partner with HRBPs, Finance, Legal, Payroll and business leaders across the region.

Candidate Profile

• 8-12 years of HR experience, with strong HR Operations exposure.
• 3+ years in a managerial or regional role.
• Experience supporting multiple GCC countries.
• Strong knowledge of UAE labour law and wider GCC employment practices.
• Experience with payroll, HR systems, employee relations and HR compliance.
• Background in FMCG, food manufacturing, consumer goods, manufacturing or a similar fast-paced environment preferred.
• Bachelor’s degree in HR, Business or related field; CIPD/SHRM is advantageous.

Key Competencies

• Strong operational HR expertise
• Multi-country stakeholder management
• HR governance and compliance
• Process improvement
• Strong analytical and problem-solving skills
• High attention to detail
• Excellent communication and employee relations capability