HR Contact Center Analyst – People Services

AlFuttaim; Dubai; On-site; AED 66,960 - 94,860; Part time

Benefits offered by this job

Flexible work arrangement

Professional development opportunities

Job summary

AlFuttaim in Dubai is seeking a motivated HR Analyst for part-time support in the HR Contact Center. This role includes managing employee inquiries and delivering exceptional HR services while maintaining high confidentiality standards.

The ideal candidate should have a high school diploma or bachelor's degree in Human Resources with prior HR exposure. Opportunities for professional development and work-life balance are offered.

Join a respected business group committed to employee growth across diverse sectors.

Qualifications

• Emirati candidate eligible under Emiratisation initiatives.
• Previous exposure to HR support or shared services is preferred.
• Strong verbal and written communication skills in English and Arabic.

Responsibilities

• Manage employee inquiries across various channels.
• Deliver HR support while maintaining service standards.
• Monitor work-in-progress cases to ensure service agreements are met.

Skills

HR shared services support

Employee lifecycle management

Digital customer service

HR case management

HR policies and compliance

SAP SuccessFactors

Microsoft Office Suite

Education

High school diploma or bachelor's degree in Human Resources or related field

Tools

SAP SuccessFactors

Microsoft Office

Job description

AlFuttaim in Dubai is seeking a motivated HR Analyst for part-time support in the HR Contact Center. This role includes managing employee inquiries and delivering exceptional HR services while maintaining high confidentiality standards.

The ideal candidate should have a high school diploma or bachelor's degree in Human Resources with prior HR exposure. Opportunities for professional development and work-life balance are offered.

Join a respected business group committed to employee growth across diverse sectors.