Housekeeping Team Leader - Lead, Train & Elevate Service

Premier Inn Hotels LLC (UAE); Abu Dhabi; On-site; AED 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance (incl. dental)

Air tickets

Work-life balance

Job summary

Premier Inn Hotels Middle East in Abu Dhabi seeks an experienced Housekeeping Team Leader to lead and mentor the housekeeping team, ensuring rooms meet brand standards and guest expectations are managed with a friendly, down-to-earth approach.

You will handle first-level escalations, safety procedures, and daily reporting while partnering with the HKM and Hotel Management to drive cleanliness, hygiene, and guest satisfaction across all areas.

Qualifications

• Experience leading a branded hotel reception/housekeeping team (minimum 1 year).
• Computer literate – Microsoft Office.
• Opera property management system experience.
• Hygiene and safety experience.

Responsibilities

• Lead and motivate housekeeping team to deliver guest rooms to standard.
• Manage first level escalations and safety procedures.
• Complete daily/weekly/monthly reports and room allocations.
• Monitor KPI's and coach team through 1:1s.
• Interact with guests to manage expectations.

Skills

Training

Delegation

Conflict resolution

Pressure handling

Team development

Multitasking

Time management

Customer interaction

Tools

Opera

Job description

Premier Inn Hotels Middle East in Abu Dhabi seeks an experienced Housekeeping Team Leader to lead and mentor the housekeeping team, ensuring rooms meet brand standards and guest expectations are managed with a friendly, down-to-earth approach.

You will handle first-level escalations, safety procedures, and daily reporting while partnering with the HKM and Hotel Management to drive cleanliness, hygiene, and guest satisfaction across all areas.