Lead Housekeeping Supervisor

Premier Inn Hotels LLC (UAE); Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance (including dental)

Air tickets

Work-life balance hours

Job summary

Premier Inn Hotels Middle East is seeking a Housekeeping Team Leader in Abu Dhabi Airport International Business Park. You will lead a frontline housekeeping team, support to release rooms to standards, and interact with guests to manage expectations in a friendly, professional manner.

You will oversee daily inspections, safety, KPI delivery, coaching, and training, while coordinating shifts, stock, and reports to ensure a smooth operation and excellent guest experience.

Qualifications

• Minimum 1 year experience leading a reception team in a branded hotel.
• Computer literate – Microsoft Office.
• Operations Systems - Opera.
• Hygiene and safety experience.

Responsibilities

• Lead by example to develop guest relationships and encourage reviews.
• Handle first-level escalations and make decisions per role scope.
• Ensure guest safety and manage emergencies per policy.
• Ensure compliance with housekeeping policies and standards.
• Manage room allocations, shifts, and reports.
• Conduct shift briefings and handovers.
• Coach and develop team through daily interactions and 1:1s.

Skills

Training & coaching

Delegation

Conflict management

Pressure handling

Team environment

Multi-tasking

Time management

Hygiene & safety

Tools

Microsoft Office

Opera PMS

Job description

Premier Inn Hotels Middle East is seeking a Housekeeping Team Leader in Abu Dhabi Airport International Business Park. You will lead a frontline housekeeping team, support to release rooms to standards, and interact with guests to manage expectations in a friendly, professional manner.

You will oversee daily inspections, safety, KPI delivery, coaching, and training, while coordinating shifts, stock, and reports to ensure a smooth operation and excellent guest experience.