Housekeeping Team Leader: Elevate Guest Experience

ACCOR; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Discounted rates for Accor worldwide

Learning programs through our Academie

Talent development opportunities

Planet 21 CSR activities

Job summary

ACCOR in Abu Dhabi is seeking a Housekeeping Team Leader to oversee daily operations, ensuring service standards are met with a friendly approach. You will address guest concerns promptly and guide the team to deliver memorable experiences.

Ideal candidates bring leadership experience, strong interpersonal skills, and familiarity with Opera PMS to drive personalized service and maintain high cleanliness and efficiency across the department.

Qualifications

• Service-focused personality is essential.
• Previous experience in a similar leadership role is an asset.
• Experience with Opera or a related system.
• Strong interpersonal and problem solving abilities and the ability to lead by example.

Responsibilities

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informed daily about priorities to personalize service bb b

Skills

Service-oriented personality

Leadership experience

Interpersonal skills

Problem solving

Lead by example

Tools

Opera PMS

Job description

ACCOR in Abu Dhabi is seeking a Housekeeping Team Leader to oversee daily operations, ensuring service standards are met with a friendly approach. You will address guest concerns promptly and guide the team to deliver memorable experiences.

Ideal candidates bring leadership experience, strong interpersonal skills, and familiarity with Opera PMS to drive personalized service and maintain high cleanliness and efficiency across the department.