Housekeeping Team Leader - Elevate Guest Experience

Hyatt Centric; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a dedicated and detail-oriented Housekeeping Team Leader to support daily operations and uphold Hyatt brand standards, delivering exceptional guest experiences through cleanliness and service excellence.

You will supervise room attendants, inspect spaces, coordinate with Front Office, train staff, manage inventory and safety, and uphold health and hygiene standards in a luxury hotel.

Qualifications

• Diploma or equivalent qualification in Hospitality Management.
• Minimum of 2 years housekeeping supervisory experience in a hotel.
• Strong knowledge of housekeeping operations and quality standards.
• Excellent leadership, communication and interpersonal skills.
• Proficiency in English; additional language skills are advantageous.

Responsibilities

• Supervise daily activities of Room Attendants and Housekeeping Attendants.
• Inspect guest rooms, corridors, public areas, and back-of-house spaces for cleanliness.
• Ensure rooms are cleaned and prepared to Hyatt standards.
• Coordinate with Front Office on room availability and guest requests.
• Provide training and coaching to housekeeping staff.
• Assign tasks and schedules based on occupancy.
• Manage cleaning equipment, linens, and supplies.
• Report maintenance issues and safety hazards.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Organization

Problem-solving

English proficiency

Education

Hospitality management diploma

Tools

PMS software

Housekeeping software

Job description

Hyatt Centric Jumeirah Dubai is seeking a dedicated and detail-oriented Housekeeping Team Leader to support daily operations and uphold Hyatt brand standards, delivering exceptional guest experiences through cleanliness and service excellence.

You will supervise room attendants, inspect spaces, coordinate with Front Office, train staff, manage inventory and safety, and uphold health and hygiene standards in a luxury hotel.