Housekeeping Supervisor

Al Mamzar Investments Co. LLC; Dubai Emirate; On-site; AED 78,000 - 106,000; Full time

Job summary

NH Collection Dubai The Palm is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and ensure rooms and public areas meet the highest cleanliness and presentation standards. You will lead Attendants, inspect rooms, allocate tasks, and coordinate with Front Office.

Ideal candidates will have hotel housekeeping experience, supervisory background, strong attention to detail, and excellent communication and leadership skills.

Qualifications

• Previous experience in Housekeeping within a hotel environment.
• Previous supervisory or team leader experience is preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Good communication, organization, and leadership skills.
• Ability to work under pressure and manage priorities effectively.
• Flexible to work shifts, weekends, and public holidays.
• Positive, hands-on, and guest-focused attitude.

Responsibilities

• Supervise and coordinate the daily activities of Housekeeping Attendants.
• Inspect guest rooms and assigned areas to ensure cleanliness and presentation meet hotel standards.
• Allocate daily tasks and monitor productivity and completion of assignments.
• Ensure rooms are released on time and communicate room status with Front Office.
• Report and follow up on maintenance issues and room defects.
• Monitor housekeeping supplies, linen, guest amenities, and equipment.
• Ensure proper handling of lost and found items according to hotel procedures.
• Train, coach, and support team members in maintaining service and cleanliness standards.
• Handle guest requests and concerns promptly and professionally.
• Ensure compliance with health, safety, hygiene, and hotel policies.
• Assist the Housekeeping management team with daily operations and departmental requirements.

Skills

Housekeeping experience

Supervisory experience

Attention to detail

Communication skills

Leadership

Organizational skills

Pressure handling

Flexible shifts

Job description

Job Location: NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments. We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

The Housekeeping Supervisor is responsible for supervising the daily housekeeping operations to ensure guest rooms and public areas are maintained to the highest standards of cleanliness, presentation, and guest satisfaction.

Key Responsibilities

• Supervise and coordinate the daily activities of Housekeeping Attendants.
• Inspect guest rooms and assigned areas to ensure cleanliness and presentation meet hotel standards.
• Allocate daily tasks and monitor productivity and completion of assignments.
• Ensure rooms are released on time and communicate room status with Front Office.
• Report and follow up on maintenance issues and room defects.
• Monitor housekeeping supplies, linen, guest amenities, and equipment.
• Ensure proper handling of lost and found items according to hotel procedures.
• Train, coach, and support team members in maintaining service and cleanliness standards.
• Handle guest requests and concerns promptly and professionally.
• Ensure compliance with health, safety, hygiene, and hotel policies.
• Assist the Housekeeping management team with daily operations and departmental requirements.

Qualifications & Experience

• Previous experience in Housekeeping within a hotel environment.
• Previous supervisory or team leader experience is preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Good communication, organization, and leadership skills.
• Ability to work under pressure and manage priorities effectively.
• Flexible to work shifts, weekends, and public holidays.
• Positive, hands-on, and guest-focused attitude.

If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.

Join NH Collection Dubai The Palm and Feel the Extraordinary!

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.

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