Housekeeping Supervisor

NH Collection Hotels & Resorts; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

NH Collection Dubai The Palm is seeking a Housekeeping Supervisor to oversee daily operations, supervise Attendants, ensure rooms and public areas meet the highest standards, and coordinate with Front Office for timely room status.

You will lead by example, train staff, manage supplies, and ensure compliance with health and safety policies while delivering exceptional guest experiences.

Join our premium brand and help create memorable stays in a landmark hotel.

Qualifications

• Previous experience in Housekeeping within a hotel environment.
• Previous supervisory or team leader experience is preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Good communication, organization, and leadership skills.
• Ability to work under pressure and manage priorities effectively.
• Flexible to work shifts, weekends, and public holidays.
• Positive, hands-on, and guest-focused attitude.

Responsibilities

• Supervise and coordinate the daily activities of Housekeeping Attendants.
• Inspect guest rooms and assigned areas to ensure cleanliness and presentation meet hotel standards.
• Allocate daily tasks and monitor productivity and completion of assignments.
• Ensure rooms are released on time and communicate room status with Front Office.
• Report and follow up on maintenance issues and room defects.
• Monitor housekeeping supplies, linen, guest amenities, and equipment.
• Ensure proper handling of lost and found items according to hotel procedures.
• Train, coach, and support team members in maintaining service and cleanliness standards.
• Handle guest requests and concerns promptly and professionally.
• Ensure compliance with health, safety, hygiene, and hotel policies.
• Assist the Housekeeping management team with daily operations and departmental requirements.

Skills

Attention to detail

Leadership

Communication

Organization

Prioritization

Guest focus

Shift flexibility

Job description

Job Description:

Job Location:

NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings - paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

The Housekeeping Supervisor is responsible for supervising the daily housekeeping operations to ensure guest rooms and public areas are maintained to the highest standards of cleanliness, presentation, and guest satisfaction.

Key Responsibilities

• Supervise and coordinate the daily activities of Housekeeping Attendants.
• Inspect guest rooms and assigned areas to ensure cleanliness and presentation meet hotel standards.
• Allocate daily tasks and monitor productivity and completion of assignments.
• Ensure rooms are released on time and communicate room status with Front Office.
• Report and follow up on maintenance issues and room defects.
• Monitor housekeeping supplies, linen, guest amenities, and equipment.
• Ensure proper handling of lost and found items according to hotel procedures.
• Train, coach, and support team members in maintaining service and cleanliness standards.
• Handle guest requests and concerns promptly and professionally.
• Ensure compliance with health, safety, hygiene, and hotel policies.
• Assist the Housekeeping management team with daily operations and departmental requirements.

Qualifications & Experience

• Previous experience in Housekeeping within a hotel environment.
• Previous supervisory or team leader experience is preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Good communication, organization, and leadership skills.
• Ability to work under pressure and manage priorities effectively.
• Flexible to work shifts, weekends, and public holidays.
• Positive, hands‑on, and guest‑focused attitude.

If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.

Join NH Collection Dubai The Palm and Feel the Extraordinary!