Hotel Reservations Assistant Manager

ANdAZ; Dubai; Sur place; AED 60 000 - 120 000; Plein temps

Résumé du poste

Andaz Dubai The Palm is seeking an Assistant Manager - Reservations to deliver an exceptional guest experience and maintain service standards within the Rooms Division. You will lead reservation-related processes and collaborate with front desk teams to ensure seamless check-ins and guest satisfaction.

The role focuses on overseeing reservations operations, coordinating with other departments, and upholding Andaz standards for personalized guest service in a luxury Dubai property.

Qualifications

• Bachelor's degree or diploma in Hospitality or Tourism management.
• Minimum 3 years of work experience in hotel operations.
• Strong customer service, communications and interpersonal skills.

Responsabilités

• Provide an excellent and consistent level of service to customers.
• Support the smooth and efficient running of the Reception within the Rooms Division as Assistant Manager - Reservations.

Connaissances

Customer service

Interpersonal skills

Communication skills

Formation

Hospitality or Tourism management degree/diploma

Description du poste

Andaz Dubai The Palm is seeking an Assistant Manager - Reservations to deliver an exceptional guest experience and maintain service standards within the Rooms Division. You will lead reservation-related processes and collaborate with front desk teams to ensure seamless check-ins and guest satisfaction.

The role focuses on overseeing reservations operations, coordinating with other departments, and upholding Andaz standards for personalized guest service in a luxury Dubai property.