Assistant Manager - Reservations

ANdAZ; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Andaz Dubai The Palm is seeking an Assistant Manager - Reservations to deliver an exceptional guest experience and maintain service standards within the Rooms Division. You will lead reservation-related processes and collaborate with front desk teams to ensure seamless check-ins and guest satisfaction.

The role focuses on overseeing reservations operations, coordinating with other departments, and upholding Andaz standards for personalized guest service in a luxury Dubai property.

Qualifications

• Bachelor's degree or diploma in Hospitality or Tourism management.
• Minimum 3 years of work experience in hotel operations.
• Strong customer service, communications and interpersonal skills.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Support the smooth and efficient running of the Reception within the Rooms Division as Assistant Manager - Reservations.

Skills

Customer service

Interpersonal skills

Communication skills

Education

Hospitality or Tourism management degree/diploma

Job description

Job Description:

Organization- Andaz Dubai The Palm

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Assistant Manager - Reservations is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 3 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.