Hostess - Nomadia

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking passionate individuals to join their dynamic team. This role offers an exceptional opportunity to work in a prestigious hotel environment, where you will lead a team to provide outstanding service to guests. You will be responsible for ensuring that operations run smoothly, from managing inventory to training staff and addressing guest feedback. With a commitment to employee development and a culture that values diversity, this is a place where you can truly thrive and advance your career. Join a global team and embark on a journey filled with growth and opportunity.

Benefits

Accommodation

Meals on Duty

Transportation

World-class Training

Recognition Programs

Discounted Accommodation

Discounted Food & Drink

Medical Insurance

Life Insurance

Unlimited Career Opportunities

Qualifications

• Experience in a hospitality environment with strong leadership skills.
• Ability to manage inventory and ensure cleanliness and organization.

Responsibilities

• Ensure team collaboration for optimal service and guest satisfaction.
• Conduct inventories and monitor dining room safety and service.

Skills

Team Leadership

Customer Service

Inventory Management

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Tools

GXI Reporting System

Standard Operating Procedures

Job description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1,608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, UAE, our hotel offers 80,000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, transportation and:
• World-class training and development including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally).
• Medical and life insurance.
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.

Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions, and provide input on possible improvements.
Assist management in establishing and communicating goals, performance expectations, timetables, and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Assist management in ensuring that associates are completing online trainings assigned to them.
Ensure all daily and monthly reports are detailed and submitted in a timely manner.
Ensure maintenance of equipment by calling for repairs and training staff on proper use, using proper standard operating procedures to report and fix issues.
Report guests' comments or complaints through GXI and ensure that cases will be closed with the guest.
Assist management with scheduling.
Ensure that opening and closing checklists are done and completed each day.
Work closely with management in leading the monthly beverage inventory with Cost Control.
Train outlet cashiers with proper cash handling in line with ISRA audit.
Maintain proper inventory worksheet of all operational equipment.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.