Hostess - Gastronomy Guest Experience

Atlantis; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Annual flights

Life insurance

F&B privileges

Staff discounts

Job summary

Atlantis is seeking a polished Hostess for its luxury Gastronomy guest experience in Dubai. You will welcome guests, manage waiting lists, coordinate seating, and maintain VIP guest interactions to ensure a seamless first and final impression.

Ideal candidates have 2+ years in luxury hospitality, excellent communication, and the ability to thrive in a fast-paced environment while maintaining high standards of presentation and guest care.

Qualifications

• At least 2 years in a similar hostess/guest-facing role within luxury hospitality.
• Experience in high-end or ultra-luxury restaurants or hotels preferred.
• Excellent communication and interpersonal skills; comfortable with diverse international guests.

Responsibilities

• Greet guests warmly and manage the first impression of the dining experience.
• Confirm arrivals and coordinate seating based on table availability.
• Maintain accurate waiting lists and communicate wait times to guests.
• Escort guests to tables and ensure smooth seating flow with staff coordination.
• Communicate guest preferences and VIP considerations to service team.
• Support peak periods with professional hosting and service recovery when needed.

Skills

Host-Hostess

Luxury hosting

Guest greeting

Waiting list management

Table seating

VIP guest support

Hospitality excellence

Multicultural service

Communication

Professional presentation

Team coordination

Attention to detail

Guest experience

High-volume service

Job description

Role Overview

Hostess - Gastronomy Guest Experience in Dubai, United Arab Emirates is a Hospitality opportunity for a polished and guest-focused professional responsible for welcoming diners, managing waiting times, coordinating table seating, and creating a seamless first and final impression at Gastronomy, Atlantis The Royal. This hiring role is suited to candidates seeking a luxury restaurant hostess job in Dubai with strong communication skills, guest engagement ability, waiting list management, table coordination, and confidence working in a fast-paced food and beverage environment.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Hospitality
• Function: Host-Hostess
• Salary: 4000-6500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Role Context

The Hostess represents the first point of contact for many guests arriving at Gastronomy and plays an important role in shaping the overall dining experience. The position combines warm hospitality with accurate guest flow management, requiring close attention to arrivals, waiting lists, table readiness, seating priorities, and guest expectations. By maintaining clear communication with the restaurant team and engaging naturally with guests, the Hostess helps create an organized dining environment while ensuring visitors feel acknowledged, informed, and welcomed throughout their time at the restaurant.

Key Responsibilities

• Welcome arriving guests in a warm, professional, and engaging manner.
• Create a strong first impression through polished communication and attentive service.
• Confirm guest arrival details and coordinate seating based on table availability.
• Maintain and monitor the restaurant waiting list throughout service periods.
• Provide accurate wait-time information when immediate seating is unavailable.
• Update guests proactively when waiting times or seating arrangements change.
• Escort guests to their tables and ensure seating is handled smoothly.
• Maintain awareness of table status and communicate closely with service colleagues.
• Support efficient guest flow during peak arrival and dining periods.
• Coordinate with waiters, supervisors, and restaurant management regarding table readiness.
• Engage guests in natural conversation while maintaining luxury hospitality standards.
• Respond professionally to routine guest questions and requests.
• Maintain awareness of VIP guests, special occasions, and priority reservations.
• Communicate relevant guest preferences or requirements to the appropriate service colleagues.
• Help manage expectations during busy periods and minimize unnecessary waiting frustration.
• Bid guests farewell professionally as they leave the restaurant.
• Maintain a positive final impression and acknowledge returning guests when recognized.
• Support service recovery by escalating significant concerns to supervisors or managers.
• Maintain a clean, organized, and presentable reception area.
• Follow established hosting procedures and food and beverage service standards.
• Maintain professional grooming and presentation throughout each shift.
• Work cooperatively with colleagues during busy and high-volume service periods.
• Assist other front-of-house team members when guest demand requires additional support.
• Participate in internal and external training programs.
• Develop broader food and beverage knowledge through structured learning.
• Improve service skills by applying coaching and feedback from restaurant leadership.
• Communicate effectively with guests from diverse cultural backgrounds.
• Maintain discretion when handling guest information and reservation details.
• Contribute to an efficient and welcoming restaurant atmosphere throughout the shift.

Ideal Profile

The successful candidate should have at least 2 years of experience in a similar Hostess, restaurant reception, or guest-facing position within a luxury hotel, high-end restaurant, or comparable hospitality environment. International exposure is preferred because the role involves serving a diverse guest profile within an ultra-luxury resort. Excellent communication skills are essential, together with the ability to build natural rapport while maintaining professional service standards. Candidates should be organized, confident, and comfortable managing several guest-facing priorities at the same time. The role requires close attention to waiting times, seating flow, table readiness, and communication with restaurant colleagues. A positive attitude, strong teamwork, professional presentation, and the ability to remain composed in a fast-paced environment are important for success.

Skills Set

• Host-Hostess
• Luxury restaurant hosting
• Guest greeting
• Guest arrival management
• Restaurant reception
• Waiting list management
• Table seating
• Table allocation support
• Wait-time communication
• Guest escorting
• Guest interaction
• Guest farewell service
• Fine dining service
• Luxury hospitality
• Food and beverage awareness
• Front-of-house operations
• Table flow coordination
• Guest relations
• VIP guest support
• Special occasion awareness
• Guest request handling
• Service recovery support
• Restaurant communication
• Multicultural guest service
• Customer service
• Professional presentation
• Team coordination
• High-volume restaurant operations
• Attention to detail
• Guest experience

Why Join Us

This opportunity provides direct exposure to ultra-luxury Hospitality within one of Dubai's most distinctive resort dining environments. Working at Gastronomy allows the successful candidate to strengthen expertise in guest engagement, restaurant reception, table coordination, food and beverage service, and high-volume front-of-house operations while interacting with an international clientele. Atlantis Resorts supports long-term development through internal and external training, career mobility, and opportunities across the wider Kerzner portfolio. The employment package includes a competitive tax-free salary, comprehensive health insurance with dental coverage, annual flights home, life insurance, food and beverage privileges, discounted rates across Kerzner properties, incentive programs, and colleague wellness initiatives.

About the Company

Atlantis Resorts operates luxury destination properties known for premium accommodation, internationally recognized dining, entertainment, wellness, and distinctive guest experiences. Atlantis The Royal in Dubai combines ultra-luxury hospitality with high-profile restaurants and food and beverage concepts supported by professional teams focused on personalized service, operational excellence, and memorable guest experiences.