Hostess - For Lifestyle Dining Restaurant In Dubai

Apt Resources | Recruitment Specialists; Ras Al Khaimah; On-site; AED 67,000 - 89,000; Full time

Job summary

A prestigious Dubai restaurant group is seeking a motivated Hostess to be the first point of contact for guests, greeting them warmly and guiding them to tables while upholding safety and hygiene standards. Requirements include at least 2 years in a high-end venue, fluency in English (additional languages a plus), knowledge of reservation systems, and a flexible schedule including weekends and evenings.

You will work as part of a team to deliver an exceptional guest experience and maintain a

Qualifications

• Minimum 2 years of experience as a host/hostess in a high-end restaurant or hotel.
• Fluent in English; a second language is an advantage.
• Knowledge of a restaurant reservation system is essential.
• Knowledge of dining etiquette and wine service is a plus.

Responsibilities

• Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
• Escort guests to their assigned tables or waiting areas.
• Manage reservations and maintain a reservation system.
• Advise guests on the menu, specials, and unusual features of the restaurant.
• Ensure that all guests are served with a consistent high level of quality.
• Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
• Ensure that the restaurant is clean, well maintained and operational at all times.

Skills

Customer service

Communication

Problem-solving

Teamwork

Flexibility

Tools

Reservation system

Job description

Job Description:

Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.

Responsibilities

• Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
• Escort guests to their assigned tables or waiting areas.
• Manage reservations and maintain a reservation system.
• Advise guests on the menu, specials, and unusual features of the restaurant.
• Ensure that all guests are served with a consistent high level of quality.
• Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
• Ensure that the restaurant is clean, well maintained and operational at all times.

• A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
• Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
• Knowledge of a restaurant reservation system is essential.
• Strong customer service, problem-solving, and communication skills.
• Positive attitude, reliable, and guest-oriented.
• Willing to work flexible schedules including weekends and evenings
• Ability to work as part of a team and follow instructions.
• Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.

As per the market standards.