Hostess

7 Management; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

February 30 is seeking a Hostess to create a welcoming atmosphere, greet guests, and manage seating and reservations in a fast-paced beachfront venue in Dubai. The role emphasizes guest satisfaction, coordination with servers, and upholding service standards.

Ideal candidates have strong communication, multitasking, and organizational skills, with a friendly, professional demeanor and prior front-of-house experience. High school diploma or equivalent required.

Qualifications

• High school diploma or equivalent.
• Customer service or hostess experience preferred.
• Strong communication and organizational skills.
• Able to multitask in a fast-paced setting.
• Friendly, approachable demeanor.

Responsibilities

• Greet guests and manage seating arrangements.
• Escort guests to tables and manage waiting list.
• Coordinate with servers and management to optimize flow.
• Assist with opening/closing duties and maintain front-of-house records.
• Support VIP/private dining coordination.

Skills

Customer service

Front-of-house

Communication

Interpersonal skills

Multitasking

Organizational skills

Friendliness

Education

High school diploma or equivalent

Job description

Company Overview

Launched in 2021, February 30 is a one-of-a-kind beach bar, lounge, and restaurant that celebrates boldness, creativity, and individuality. Seamlessly transitioning from laid-back days to high-energy nights, it offers an ever-evolving experience that makes it the premier destination for every occasion.

With its dynamic ambiance, innovative cocktails, and a refined fusion of Mediterranean and Japanese cuisine, February 30 stands out as a place where the unexpected feels right at home. Since opening, it has been recognized with multiple prestigious awards, solidifying its position as one of Dubai's most acclaimed and must-visit beachfront venues where every moment is designed to defy the ordinary.

Role Summary

The Hostess is responsible for creating a welcoming and organized environment for guests, managing reservations, and coordinating seating arrangements. Focused on hospitality and efficiency, the Hostess ensures a smooth and enjoyable dining experience while leaving a positive first impression.

Key Responsibilities

• Guest Reception & Service: Greet guests warmly and professionally upon arrival. Escort guests to their tables, manage the waiting list, and provide accurate wait times and updates. Anticipate guest needs, offer assistance, and provide personalized recommendations to enhance their dining experience. Monitor the dining room layout, seating capacity, and table availability to optimize table turnover. Coordinate with servers, bussers, and management to ensure prompt seating, smooth traffic flow, and efficient table clearing and resetting.
• Event & VIP Coordination: Assist in managing private dining, special events, or VIP guest arrangements. Ensure special requirements are communicated to relevant staff and executed efficiently. Prepare guest welcome arrangements when needed.
• Administrative & Operational Support: Maintain accurate records of reservations, cancellations, and guest feedback. Assist with daily opening and closing duties, monitor supplies at the host station, and ensure communication between the front-of-house and kitchen teams is clear and effective. Work closely with front-of-house staff and management to maintain operational efficiency and a positive guest experience. Support colleagues during peak hours, train new host staff, and contribute to a cooperative, professional team environment.
• Professional Standards: Maintain personal grooming and uniform standards, demonstrate professionalism at all times, and represent the company’s hospitality culture positively. Uphold food safety, hygiene, and quality standards in all interactions.

Qualifications

High school diploma or equivalent. Previous experience in a customer service, hostess, or front-of-house role preferred. Strong communication, interpersonal, and organizational skills. Ability to multitask and perform efficiently in a fast-paced environment. Friendly, approachable demeanor with a focus on guest satisfaction.