Hostess

Hakubo by Chinawhite; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

Hakubo by Chinawhite in Dubai is seeking a Host/Hostess for a full-time, on-site position. You will welcome guests, manage the reservation system, and coordinate seating with the service team to ensure smooth dining experiences.

The role requires professional demeanor, strong English communication, and the ability to handle reservations and inquiries with accuracy in a fast-paced environment.

Qualifications

• Strong interpersonal and customer service abilities with a friendly, professional attitude toward guests.
• Experience handling reservations and managing seating plans in a restaurant, lounge, or similar hospitality environment.
• Clear and confident communication, in person and over the phone, with good phone etiquette.

Responsibilities

• Welcome guests and manage the flow of reservations and walk-ins.
• Greet guests upon arrival and coordinate seating with the service team.
• Respond to phone and in-person inquiries and provide accurate information about the venue.

Skills

Interpersonal skills

Customer service

Reservation management

Phone etiquette

Organization

Job description

Company Description

New Pan Asian theme vibe dining restaurant coming to Palm Jumeriah. The establishment focuses on delivering high-quality service, stylish ambiance, and memorable guest experiences. Team members are encouraged to uphold strong service standards, professionalism, and attention to detail. Hakubo by Chinawhite values collaborative, guest-focused individuals who contribute positively to the overall atmosphere and reputation of the venue.

Role Description

The Host/Hostess is a full-time, on-site role based in Dubai, United Arab Emirates, responsible for welcoming guests and managing the flow of reservations and walk-ins. Day-to-day tasks include greeting guests upon arrival, managing the reservation system, coordinating seating with the service team, and responding to phone and in-person inquiries. The role involves maintaining a professional and courteous demeanor, providing accurate information about the venue and offerings, and ensuring guests are seated efficiently and comfortably. The Host/Hostess also supports the team with guest feedback, special requests, and maintaining an organized reception area.

Qualifications

• Strong interpersonal skills and customer service abilities, with a friendly and professional attitude toward guests.
• Experience handling reservations and managing seating plans in a restaurant, lounge, or similar hospitality environment.
• Clear and confident communication skills, both in person and over the phone, with good phone etiquette.
• Ability to remain calm and organized in a fast-paced environment, with attention to detail and time management skills.
• Prior experience in hospitality or front-of-house roles; experience in upscale or fine-dining venues is an advantage.
• Proficiency in English; additional languages commonly used in Dubai are a plus.
• Flexibility to work evenings, weekends, and holidays as required by business needs.
• Professional appearance and a commitment to delivering consistent, high-quality guest experiences.